Organize Repair Orders

Book repair tickets, quotes, service reports, invoices, internal checks

Web App11 guides

Guides

Change a repair quote, resend it and accept it yourself after a callYou edit the quote, send it again and accept the newest block yourself when the customer agrees on the phone.Create and Edit Service Reports for Repair JobsDocument repairs in the service report; items sync automatically into invoices and cost estimates.Create Invoices from Repair OrdersGenerate the invoice directly from the completed repair job, choose payment method and term, and finalize.Customer not in the shop: check in the device and get approvalYou book the job without a signature, check in devices from online bookings and get approval through the quote.Customer self check-in: customers register their device with a QR codeCustomers register their device on their own phone with a QR code. Switch it on, adjust the form, share it and turn each check-in into a job.How to Book a Repair TicketBook a new repair ticket via the plus icon: device, customer, symptoms, storage location and digital signature.How to Create and Send a Repair QuoteCreate a repair quote inside the job, add positions and send it as an interactive link to the customer.Manage your repair shop price list in one place with servicesServices are your price list in RepairCMS. How to set up repairs with their price and use them on jobs, on your website and in the B2B portal.Repair Status app: what your customers seeStatus, messages, quotations and invoices in your customers' app. What to keep up to date and which feature needs which plan.Review and Approve Repair Quotes OnlineReview the repair quote in the tracking portal, ask questions and authorize the repair with one click.Service requests: where bookings from outside come inAll bookings from outside land in service requests. From there you check the device in and convert the request into a job.