With device types in RepairCMS, you structure your intake form perfectly around your business requirements. Whether handling cameras, laptops, or e-scooters—you define individually which specific metrics and required attributes (such as serial number, brand, or accessories) must be logged during device drop-off to guarantee a flawless technical repair workflow.
Your Benefits at a Glance: #
- Smart Mandatory Fields: Define crucial metrics (e.g., IMEI or serial numbers) separately per category so technicians receive complete hardware profiles.
- Faster Device Intake: A cleanly mapped reception sheet dramatically cuts down customer wait times at your service counter.
- Seamless Documentation: Log device conditions and accessories out of the box to protect your store against fraudulent claims.
- Flexible Scalibility: Expand your service catalog anytime by independently onboarding brand new product frameworks and hardware lines.
- ❌ One-size-fits-all forms for all devices without category-specific fields
- ❌ Technicians waste time hunting down missing asset metrics post-intake
- ❌ Forgotten accessory logs lead to disputes with retail clients over lost items
- ❌ Messy unorganized paperwork instead of streamlined database logging
- ✅ Tailor-made entry masks triggered by the selected hardware group
- ✅ Complete ticket metrics secured during the very first intake routine
- ✅ Standardized tracking of physical condition, lock codes, and cables
- ✅ Perfectly prepared diagnostic foundations for your workshop staff
Step-by-Step Guide: Creating a New Device Type #
⚠️ Important Note: Newly configured device layouts are instantly available across your workspace in real time for subsequent customer intake routines.
- Click on My RepairCMS in the main left-hand sidebar menu layout.
- Select the Form Builder sub-menu option located under the workspace settings panel.
- Navigate to the Select a device type configuration field and click the Edit button on its right side.
- Click the blue **Plus button (+ Add Device Type)** on the lower right to open a clean category wizard slot.
- Upload or choose a matching graphical identifier from the integrated Icon Library panel framework.
- Enter a clear name for your category inside the descriptive Type Name form field (e.g., Kamera).
- Tick the Brand checkbox parameter under System Attributes to collect core manufacturer variables at intake.
- Select the Model structural option checkbox to record asset build versions natively.
- Enable the Serial metric checkbox element to enforce unique tracking number allocations.
- Check the Accessories system option field to populate inventory routing checklist components.
- Select the Conditions check parameters block to document initial unit states accurately.
- Finalize by clicking the blue Save Type action button at the base of your active modal workspace.
- Push the setup changes live across your system by clicking the blue Save button in the upper right form builder navigation zone.
💡 **Pro Workshop Tip:** Always enable the “Accessories” and “Conditions” attributes for hardware categories. This compels your front counter staff to log chargers, cases, or physical pre-existing blemishes straight into the ticket, legally securing your shop routines.