The B2B Partner Portal is your in-house gateway for wholesale clients, electronics retail chains, and dealer networks. Activating this module via the Apps section launches a completely separate, automated ecosystem where your commercial partners can submit repairs independently. You can easily enable the framework and invite your merchants directly through your centralized contact management workspace.
Core Portal Features for Your Partners at a Glance: #
Once your business clients accept the invitation, they gain access to a dedicated, secure dashboard containing the following features:
- Register Devices for Repair: Dealers log defective hardware assets into the service stream quickly using structured online entry sheets.
- Generate Accompanying & Delivery Slips: Instantly print official logistics sheets to ensure secure freight shipping to your workshop.
- Track Live Repair Statuses: Monitor real-time progress updates around the clock via the interactive tracking board.
- Respond to Price Quotations (Estimates): Review diagnostic quotes digitally to approve or reject service operations directly inside the portal.
- Download Invoices Inside the Portal: Access and retrieve past transaction invoices or commercial billing summaries at their convenience.
- Case Communication: Discuss open technical questions directly with your service center using the integrated instant chat fields.
- ❌ Partners submit messy spreadsheets, paper logs, or continuous emails.
- ❌ Workshop staff spend hours manually re-typing corporate ticket metrics.
- ❌ Procurement staff constantly call your front desk to check repair processing statuses.
- ❌ Complete lack of a centralized system for shared billing and order chats.
- ✅ Wholesale partners submit new orders cleanly via their portal panel.
- ✅ Incoming tickets populate instantly within your workshop job control board.
- ✅ Dealers monitor system status histories and bills autonomously 24/7.
- ✅ Integrated instant chat bundles all case inquiries directly at the source asset.
Step-by-Step Guide: Activating the Portal & Inviting Partners #
- Navigate to the Apps module from the left main sidebar menu layout.
- Locate and click on the B2B-Partner-Portal application block tile option.
- Click the blue Aktivieren (Activate) button in the upper right workspace field.
- In the modal interface popup, adjust your corporate subdomain slug path identifier (e.g., your store name) and click B2B-Partnerportal aktivieren.
- Click the green Zu den Kontakten gehen action button to redirect straight to your customer directory.
- Use the integrated directory search bar to locate your business client account and open their file details.
- From the contact’s internal navigation tabs, click the far right menu selection titled B2B-Portal.
- Toggle the Zugang zum B2B-Portal feature switch to “On”, fill out the point-of-contact name and corporate email address fields, and finalize by clicking Einladung senden.
💡 Invitation Dispatched Successfully: Your commercial partner will instantly receive an automated access email notification from RepairCMS. Once they confirm the link credentials and set up their unique system password parameters, they can log orders and manage features directly through your portal URL link.
⚠️ Important Prerequisite: The B2B Partner Portal is a premium enterprise-tier software feature module. Activating this framework suite requires your workspace account instance to run on an active **Ultimate or Enterprise subscription package** plan.