{"id":1399,"date":"2024-01-26T10:29:13","date_gmt":"2024-01-26T09:29:13","guid":{"rendered":"https:\/\/help.repaircms.com\/repaircms-hilfe\/"},"modified":"2026-09-28T05:21:16","modified_gmt":"2026-09-28T03:21:16","slug":"repaircms-hilfe","status":"publish","type":"page","link":"https:\/\/help.repaircms.com\/de\/","title":{"rendered":"RepairCMS Hilfe"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1399\" class=\"elementor elementor-1399 elementor-23\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-hdp-root e-con e-atomic-element e-flexbox-base e-default-div hd-home \" data-id=\"hdp-root\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-root\" data-e-type=\"e-flexbox\" data-id=\"hdp-root\">\n    <div class=\"elementor-element elementor-element-hdp-hero e-con e-atomic-element e-flexbox-base e-default-div hd-hero \" data-id=\"hdp-hero\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-hero\" data-e-type=\"e-flexbox\" data-id=\"hdp-hero\">\n    <div class=\"elementor-element elementor-element-hdp-hero-in e-con e-atomic-element e-flexbox-base e-default-div hd-hero-in \" data-id=\"hdp-hero-in\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-hero-in\" data-e-type=\"e-flexbox\" data-id=\"hdp-hero-in\">\n    <div class=\"elementor-element elementor-element-hdp-hero-l e-con e-atomic-element e-flexbox-base e-default-div hd-hero-l \" data-id=\"hdp-hero-l\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-hero-l\" data-e-type=\"e-flexbox\" data-id=\"hdp-hero-l\">\n    \t\t\t<span data-interaction-id=\"hdp-eye\" class=\"hd-eyebrow e-heading-base e-default-span\" data-e-type=\"widget\" data-id=\"hdp-eye\">RepairCMS Hilfe<\/span>\n\t\t\t\t\t<h1 data-interaction-id=\"hdp-h1\" class=\"hd-hero-h1 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"hdp-h1\">Wie k\u00f6nnen wir dir helfen?<\/h1>\n\t\t\t\t<div class=\"elementor-element elementor-element-hdp-search elementor-widget elementor-widget-rcms-hd-search\" data-id=\"hdp-search\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rcms-hd-search.default\">\n\t\t\t\t\t<form class=\"hd-s hd-s--hero\" role=\"search\" action=\"https:\/\/help.repaircms.com\/de\/\" method=\"get\" data-hd-search=\"hero\" data-ph-all=\"Frage oder Stichwort, zum Beispiel Drucker verbinden\" data-ph-all-short=\"Frage oder Stichwort\" data-ph-web=\"In der Web-App-Hilfe suchen\" data-ph-app=\"In der App-Hilfe suchen\"><div class=\"hd-s-field\"><span class=\"rcms-hd-i rcms-hd-i--magnifier\" aria-hidden=\"true\"><\/span><label class=\"hd-sr\" for=\"hd-s1\">Hilfe durchsuchen<\/label><input id=\"hd-s1\" class=\"hd-s-input\" type=\"search\" name=\"s\" placeholder=\"Frage oder Stichwort, zum Beispiel Drucker verbinden\" autocomplete=\"off\" spellcheck=\"false\" enterkeyhint=\"search\" role=\"combobox\" aria-autocomplete=\"list\" aria-expanded=\"false\" aria-controls=\"hd-s1-r\"><input type=\"hidden\" name=\"post_type\" value=\"docs\"><button type=\"button\" class=\"hd-s-clear\" aria-label=\"Eingabe l\u00f6schen\" hidden><span class=\"rcms-hd-i rcms-hd-i--close-circle\" aria-hidden=\"true\"><\/span><\/button><button type=\"submit\" class=\"hd-s-go\">Suchen<\/button><\/div><div class=\"rcms-hd-seg hd-s-scope\" role=\"group\" aria-label=\"Suchbereich\"><button type=\"button\" data-scope=\"all\" aria-pressed=\"true\">Alle<\/button><button type=\"button\" data-scope=\"web\" aria-pressed=\"false\">Web-App<\/button><button type=\"button\" data-scope=\"app\" aria-pressed=\"false\">Mobile App<\/button><\/div><div class=\"hd-s-res\" id=\"hd-s1-r\" role=\"region\" aria-live=\"polite\" hidden><\/div><\/form>\t\t\t\t<\/div>\n\t\t\n<\/div>\n<a class=\"elementor-element elementor-element-hdp-card e-con e-atomic-element e-flexbox-base e-default-a hd-appcard \" data-id=\"hdp-card\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/mobile-app-hilfe\/\" target=\"_self\" data-e-type=\"e-flexbox\" data-id=\"hdp-card\">\n    \t\t\t<div class=\"hd-appcard-ic e-svg-base e-default-div\" data-interaction-id=\"hdp-card-ic\" data-e-type=\"widget\" data-id=\"hdp-card-ic\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><g fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"1.5\"><path d=\"M4 10C4 6.22876 4 4.34315 5.17157 3.17157C6.34315 2 8.22876 2 12 2C15.7712 2 17.6569 2 18.8284 3.17157C20 4.34315 20 6.22876 20 10V14C20 17.7712 20 19.6569 18.8284 20.8284C17.6569 22 15.7712 22 12 22C8.22876 22 6.34315 22 5.17157 20.8284C4 19.6569 4 17.7712 4 14V10Z\"><\/path><path d=\"M15 19H9\"><\/path><\/g><\/svg><\/div>\n\t\t<div class=\"elementor-element elementor-element-hdp-card-tx e-con e-atomic-element e-flexbox-base e-default-div hd-appcard-tx \" data-id=\"hdp-card-tx\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-card-tx\" data-e-type=\"e-flexbox\" data-id=\"hdp-card-tx\">\n    \t\t\t<span data-interaction-id=\"hdp-card-t\" class=\"hd-appcard-t e-heading-base e-default-span\" data-e-type=\"widget\" data-id=\"hdp-card-t\">Neu: Hilfe zur Mobile App<\/span>\n\t\t\t\t\t<p class=\"hd-appcard-p hd-l e-paragraph-base e-default-p\" data-interaction-id=\"hdp-card-p\" data-e-type=\"widget\" data-id=\"hdp-card-p\">Installieren, einrichten, ersten Auftrag buchen, drucken. Auch f\u00fcr RepairCMS Go.<\/p>\n\t\t\t\t\t<p class=\"hd-appcard-p hd-sh e-paragraph-base e-default-p\" data-interaction-id=\"hdp-card-ps\" data-e-type=\"widget\" data-id=\"hdp-card-ps\">Installieren, einrichten, erster Auftrag. Auch f\u00fcr RepairCMS Go.<\/p>\n\t\t\n<\/div>\n\t\t\t<span data-interaction-id=\"hdp-card-b\" class=\"hd-appcard-b e-heading-base e-default-span\" data-e-type=\"widget\" data-id=\"hdp-card-b\">Zur App-Hilfe<\/span>\n\t\t\t\t\t<div class=\"hd-appcard-ar e-svg-base e-default-div\" data-interaction-id=\"hdp-card-ar\" data-e-type=\"widget\" data-id=\"hdp-card-ar\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" style=\"width: 100%; height: 100%; overflow: unset;\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.5\" d=\"M9 5L15 12L9 19\"><\/path><\/svg><\/div>\n\t\t\n<\/a>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-hdp-main e-con e-atomic-element e-flexbox-base e-default-div hd-home-main \" data-id=\"hdp-main\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-main\" data-e-type=\"e-flexbox\" data-id=\"hdp-main\">\n    \t\t<div class=\"elementor-element elementor-element-hdp-topics elementor-widget elementor-widget-rcms-hd-topics\" data-id=\"hdp-topics\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rcms-hd-topics.default\">\n\t\t\t\t\t<section class=\"hd-topics\" data-hd-topics aria-labelledby=\"hd-topics-h\"><h2 id=\"hd-topics-h\" class=\"hd-h2\" data-t-all=\"Themen\" data-t-web=\"Web-App am Computer\" data-t-app=\"Mobile App\">Themen<\/h2><div class=\"hd-tiles\"><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/mobile-app-hilfe\/\" data-scope=\"all\"><span class=\"rcms-hd-tag rcms-hd-tag--app\">Mobile App<\/span><span class=\"hd-tile-name\">Mobile App<\/span><span class=\"hd-tile-desc\">Installieren, einrichten, Auftr\u00e4ge buchen, drucken. Auch f\u00fcr RepairCMS Go<\/span><span class=\"hd-tile-count\">7 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/erste-schritte\/\" data-scope=\"all web\"><span class=\"rcms-hd-tag rcms-hd-tag--web\">Web-App<\/span><span class=\"hd-tile-name\">Erste Schritte<\/span><span class=\"hd-tile-desc\">Firmendaten, Belegvorlagen, Nummerierung, E-Mail-Vorlagen, Ger\u00e4tekategorien<\/span><span class=\"hd-tile-count\">6 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/auftragsabwicklung\/\" data-scope=\"all web\"><span class=\"rcms-hd-tag rcms-hd-tag--web\">Web-App<\/span><span class=\"hd-tile-name\">Auftragsabwicklung<\/span><span class=\"hd-tile-desc\">Auftrag anlegen, KVA, Servicebericht, Rechnung, interne Pr\u00fcfungen<\/span><span class=\"hd-tile-count\">6 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/apps-schnittstellen\/\" data-scope=\"all web\"><span class=\"rcms-hd-tag rcms-hd-tag--web\">Web-App<\/span><span class=\"hd-tile-name\">Apps &amp; Schnittstellen<\/span><span class=\"hd-tile-desc\">DHL-Anbindung, Einkaufszentrale, B2B-Partner-Portal<\/span><span class=\"hd-tile-count\">5 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/praxistipps-leitfaeden\/\" data-scope=\"all web\"><span class=\"rcms-hd-tag rcms-hd-tag--web\">Web-App<\/span><span class=\"hd-tile-name\">Praxistipps &amp; Leitf\u00e4den<\/span><span class=\"hd-tile-desc\">Einkaufsliste, Teile als bestellt und geliefert markieren<\/span><span class=\"hd-tile-count\">3 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/konto-einstellungen\/\" data-scope=\"all web\"><span class=\"rcms-hd-tag rcms-hd-tag--web\">Web-App<\/span><span class=\"hd-tile-name\">Konto &amp; Einstellungen<\/span><span class=\"hd-tile-desc\">Berechtigungen im Team, interne Kommunikation<\/span><span class=\"hd-tile-count\">4 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs\/mobile-app-hilfe\/repaircms-go-was-drin-ist\/\" data-scope=\"app\" hidden><span class=\"rcms-hd-tag rcms-hd-tag--app\">Mobile App<\/span><span class=\"hd-tile-name\">RepairCMS Go<\/span><span class=\"hd-tile-desc\">Was im kostenlosen Plan drin ist und was nicht<\/span><span class=\"hd-tile-count\">1 Anleitung<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/mobile-app-hilfe\/#loslegen\" data-scope=\"app\" hidden><span class=\"rcms-hd-tag rcms-hd-tag--app\">Mobile App<\/span><span class=\"hd-tile-name\">Installieren und einrichten<\/span><span class=\"hd-tile-desc\">App installieren, Konto anlegen, Betrieb einrichten<\/span><span class=\"hd-tile-count\">2 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/mobile-app-hilfe\/#auftraege\" data-scope=\"app\" hidden><span class=\"rcms-hd-tag rcms-hd-tag--app\">Mobile App<\/span><span class=\"hd-tile-name\">Auftr\u00e4ge in der App<\/span><span class=\"hd-tile-desc\">Ersten Auftrag buchen, abschlie\u00dfen, Ger\u00e4t \u00fcbergeben<\/span><span class=\"hd-tile-count\">2 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><a class=\"hd-tile rcms-hd-card\" href=\"https:\/\/help.repaircms.com\/de\/docs-category\/mobile-app-hilfe\/#drucken\" data-scope=\"app\" hidden><span class=\"rcms-hd-tag rcms-hd-tag--app\">Mobile App<\/span><span class=\"hd-tile-name\">Drucken und Belege<\/span><span class=\"hd-tile-desc\">Drucker verbinden, Auftragsschein, Etikett, Bon<\/span><span class=\"hd-tile-count\">2 Anleitungen<span class=\"rcms-hd-i rcms-hd-i--arrow-right\" aria-hidden=\"true\"><\/span><\/span><\/a><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-hdp-faq elementor-widget elementor-widget-rcms-hd-faq\" data-id=\"hdp-faq\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rcms-hd-faq.default\">\n\t\t\t\t\t<section class=\"hd-faq\" data-hd-tabs aria-labelledby=\"hd-faq-h\"><div class=\"hd-faq-side\"><h2 id=\"hd-faq-h\" class=\"hd-h2\">H\u00e4ufige Fragen<\/h2><div class=\"hd-ftabs\" role=\"tablist\" aria-label=\"Themen der Fragen\"><button type=\"button\" role=\"tab\" class=\"rcms-hd-tab hd-ftab\" id=\"hd-fq-orders-t\" aria-controls=\"hd-fq-orders\" aria-selected=\"true\"><span class=\"hd-l\">Auftr\u00e4ge<\/span><span class=\"hd-sh\">Auftr\u00e4ge<\/span><\/button><button type=\"button\" role=\"tab\" class=\"rcms-hd-tab hd-ftab\" id=\"hd-fq-company-t\" aria-controls=\"hd-fq-company\" aria-selected=\"false\" tabindex=\"-1\"><span class=\"hd-l\">Firmendaten<\/span><span class=\"hd-sh\">Firmendaten<\/span><\/button><button type=\"button\" role=\"tab\" class=\"rcms-hd-tab hd-ftab\" id=\"hd-fq-team-t\" aria-controls=\"hd-fq-team\" aria-selected=\"false\" tabindex=\"-1\"><span class=\"hd-l\">Team und Berechtigungen<\/span><span class=\"hd-sh\">Team<\/span><\/button><button type=\"button\" role=\"tab\" class=\"rcms-hd-tab hd-ftab\" id=\"hd-fq-quote-t\" aria-controls=\"hd-fq-quote\" aria-selected=\"false\" tabindex=\"-1\"><span class=\"hd-l\">Kostenvoranschlag<\/span><span class=\"hd-sh\">KVA<\/span><\/button><\/div><\/div><div class=\"hd-fpanels\"><div class=\"hd-fpanel rcms-hd-card is-active\" role=\"tabpanel\" id=\"hd-fq-orders\" aria-labelledby=\"hd-fq-orders-t\"><h3 class=\"hd-fpanel-h\">Auftr\u00e4ge<\/h3><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Von wo kann ich einen neuen Auftrag starten?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Von jeder Ansicht in RepairCMS. Klicke einfach oben im Header auf das Plus-Symbol und w\u00e4hle \u201eNeuer Auftrag\u201c, um den assistierten Annahmeprozess zu starten.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Kann der Kunde digital unterschreiben?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Ja. Der Kunde unterschreibt direkt auf dem Display oder Tablet. Die digitale Unterschrift auf dem Beleg sch\u00fctzt dich rechtssicher vor nachtr\u00e4glichen Reklamationen.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wie weist RepairCMS ein Ger\u00e4t einem Lagerplatz zu?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>\u00dcber die feste Lagerort-Angabe im Annahmeprozess, zum Beispiel Regalbox D12. So beendest du das t\u00e4gliche Suchen nach Kunden-Ger\u00e4ten.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Bekommt der Kunde automatisch eine Benachrichtigung?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Ja. Sobald der Auftrag erstellt ist, erh\u00e4lt der Kunde eine automatische Best\u00e4tigungs-E-Mail mit Link zum Reparaturportal und Live-Status.<\/p>\n<\/div><\/details><\/div><div class=\"hd-fpanel rcms-hd-card\" role=\"tabpanel\" id=\"hd-fq-company\" aria-labelledby=\"hd-fq-company-t\"><h3 class=\"hd-fpanel-h\">Firmendaten<\/h3><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wo pflege ich meine Firmendaten?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Im Unternehmensprofil. Klicke oben rechts auf dein Profilbild und w\u00e4hle \u201eUnternehmen\u201c, um deine Firmendaten zu bearbeiten.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Werden die Firmendaten automatisch auf Belege \u00fcbernommen?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Ja. RepairCMS zieht die hinterlegten Daten automatisch auf jede neue Rechnung und jeden Beleg. Manuelle Anpassungen auf einzelnen Belegen entfallen.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Welche Bereiche kann ich hinterlegen?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Firmendetails (Name, Adresse), Kontaktdaten (Telefon, E-Mail, Webseite), Bankdaten sowie Rechtliches und MwSt.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wer darf die Firmendaten \u00e4ndern?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Das Bearbeiten erfordert ein aktives RepairCMS-Konto mit Administrator-Berechtigungen.<\/p>\n<\/div><\/details><\/div><div class=\"hd-fpanel rcms-hd-card\" role=\"tabpanel\" id=\"hd-fq-team\" aria-labelledby=\"hd-fq-team-t\"><h3 class=\"hd-fpanel-h\">Team und Berechtigungen<\/h3><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wo verwalte ich die Berechtigungen?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Unter \u201eTeammitglieder\u201c klickst du auf den Mitarbeiter, dessen Rechte du bearbeiten m\u00f6chtest.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wirken \u00c4nderungen an den Rechten sofort?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Ja, \u00c4nderungen an den Rollenrechten greifen in Echtzeit, sobald du speicherst.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Welche Bereiche kann ich pro Nutzer einschr\u00e4nken?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Zugriff auf RepairCMS, Rechnungen, Lager, Einstellungen, Datenexport, Finanz\u00fcbersichten im Dashboard sowie einzelne Auftragsaktionen.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wer darf Berechtigungen \u00e4ndern?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Nur Konten mit administrativen Rechten k\u00f6nnen die Teammitglieder-Verwaltung \u00f6ffnen.<\/p>\n<\/div><\/details><\/div><div class=\"hd-fpanel rcms-hd-card\" role=\"tabpanel\" id=\"hd-fq-quote\" aria-labelledby=\"hd-fq-quote-t\"><h3 class=\"hd-fpanel-h\">Kostenvoranschlag<\/h3><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Wie best\u00e4tigt mein Kunde den Kostenvoranschlag online?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Dein Kunde \u00f6ffnet den Link aus der E-Mail-Benachrichtigung. Im Reparaturportal pr\u00fcft er die Details und klickt auf \u201eAkzeptieren\u201c, um die Reparatur freizugeben.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Was passiert nach der Freigabe durch den Kunden?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Sobald der Kunde akzeptiert, aktualisiert RepairCMS den Auftragsstatus automatisch. Du erh\u00e4ltst sofort gr\u00fcnes Licht f\u00fcr die Reparatur, ohne manuelle Nachpflege.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Kann der Kunde im Portal R\u00fcckfragen stellen?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Ja. \u00dcber das Nachrichtenfeld im Portal kommuniziert der Kunde direkt mit deiner Werkstatt, bevor er den Kostenvoranschlag freigibt.<\/p>\n<\/div><\/details><details class=\"hd-q\"><summary class=\"hd-q-s\"><span class=\"hd-q-t\">Sieht der Kunde die Schadensfotos zum Ger\u00e4t?<\/span><span class=\"rcms-hd-i rcms-hd-i--add-circle\" aria-hidden=\"true\"><\/span><span class=\"rcms-hd-i rcms-hd-i--minus-circle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"hd-q-a\"><p>Ja. Unter \u201eBilder\u201c kann der Kunde die dokumentierten Sch\u00e4den direkt am Ger\u00e4t ansehen, was die Freigabe beschleunigt.<\/p>\n<\/div><\/details><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-hdp-end e-con e-atomic-element e-flexbox-base e-default-div hd-end \" data-id=\"hdp-end\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-end\" data-e-type=\"e-flexbox\" data-id=\"hdp-end\">\n    \t\t\t<p class=\"hd-end-q e-paragraph-base e-default-p\" data-interaction-id=\"hdp-end-q\" data-e-type=\"widget\" data-id=\"hdp-end-q\">Nichts Passendes gefunden?<\/p>\n\t\t<div class=\"elementor-element elementor-element-hdp-end-b e-con e-atomic-element e-flexbox-base e-default-div hd-end-b \" data-id=\"hdp-end-b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-end-b\" data-e-type=\"e-flexbox\" data-id=\"hdp-end-b\">\n    <a class=\"elementor-element elementor-element-hdp-end-c e-con e-atomic-element e-flexbox-base e-default-a rcms-hd-btn hd-end-btn \" data-id=\"hdp-end-c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-end-c\" href=\"https:\/\/help.repaircms.com\/de\/kontakt\/\" target=\"_self\" data-e-type=\"e-flexbox\" data-id=\"hdp-end-c\">\n    \t\t\t<span data-interaction-id=\"hdp-end-ct\" class=\"hd-btn-t e-heading-base e-default-span\" data-e-type=\"widget\" data-id=\"hdp-end-ct\">Kontakt<\/span>\n\t\t\n<\/a>\n<a class=\"elementor-element elementor-element-hdp-end-f e-con e-atomic-element e-flexbox-base e-default-a rcms-hd-btn rcms-hd-btn--ghost hd-end-btn \" data-id=\"hdp-end-f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"hdp-end-f\" href=\"https:\/\/repaircms.ideas.userback.io\/p\/vpze4pHUTA\" target=\"_self\" rel=\"noopener\">\n    \t\t\t<span data-interaction-id=\"hdp-end-ft\" class=\"hd-btn-t e-heading-base e-default-span\" data-e-type=\"widget\" data-id=\"hdp-end-ft\">Feedback Portal<\/span>\n\t\t\n<\/a>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RepairCMS Hilfe Wie k\u00f6nnen wir dir helfen? Search helpSearchAllWeb AppMobile App Neu: Hilfe zur Mobile App Installieren, einrichten, ersten Auftrag buchen, drucken. Auch f\u00fcr RepairCMS Go. Installieren, einrichten, erster Auftrag. Auch f\u00fcr RepairCMS Go. Zur App-Hilfe Topics Mobile AppMobile AppInstall, set up, book repair orders, print. Also for RepairCMS Go7 guidesWeb AppQuick Start GuideBusiness data, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1399","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages\/1399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/comments?post=1399"}],"version-history":[{"count":10,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages\/1399\/revisions"}],"predecessor-version":[{"id":2543,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages\/1399\/revisions\/2543"}],"wp:attachment":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/media?parent=1399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}