{"id":1399,"date":"2024-01-26T10:29:13","date_gmt":"2024-01-26T09:29:13","guid":{"rendered":"https:\/\/help.repaircms.com\/repaircms-hilfe\/"},"modified":"2026-06-01T10:15:27","modified_gmt":"2026-06-01T08:15:27","slug":"repaircms-hilfe","status":"publish","type":"page","link":"https:\/\/help.repaircms.com\/de\/","title":{"rendered":"RepairCMS Hilfe"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1399\" class=\"elementor elementor-1399 elementor-23\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64b3b52 e-flex e-con-boxed e-con e-parent\" data-id=\"64b3b52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a700cc8 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-betterdocs-category-grid\" data-id=\"a700cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;2&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"betterdocs-category-grid.default\">\n\t\t\t\t\t\n<div\n\tid=\"el-betterdocs-cat-grid-a700cc8\" class=\"betterdocs-category-grid-wrapper betterdocs-elementor\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper betterdocs-category-grid grid layout-flex\" data-layout-mode=\"grid\" data-column_space_desktop=\"\" data-column_space_tab=\"\" data-column_space_mobile=\"\" data-column=\"2\" data-column_desktop=\"2\" data-column_tab=\"2\" data-column_mobile=\"1\">\n\t\t\n<article\n\tdata-id=\"45\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"Getting Started\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2024\/01\/getting_started_icon.svg\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Erste Schritte<\/h2>\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/erste-schritte\/firmendaten-im-profil-aktualisieren\/\"><span>Firmendaten aktualisieren (Belege)<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/erste-schritte\/reparatur-geraete-kategorien-anlegen\/\"><span>Ger\u00e4te-Kategorien anlegen: Reparaturformular individuell anpassen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/erste-schritte\/belegvorlagen-anpassen\/\"><span>Belegvorlagen und Reparaturbedingungen anpassen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/erste-schritte\/belegnummerierung-anpassen\/\"><span>Nummerierung f\u00fcr Belege individuell anpassen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/erste-schritte\/email-vorlagen-anpassen\/\"><span>E-Mail-Vorlagen f\u00fcr Kundenmitteilungen anpassen<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"47\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"Repair Jobs\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2024\/01\/repair_jobs.svg\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Auftragsabwicklung<\/h2>\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/auftragsabwicklung\/kostenvoranschlag-online-bestaetigen\/\"><span>Kostenvoranschlag online best\u00e4tigen und Reparatur freigeben<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/auftragsabwicklung\/servicebericht-erstellen-und-bearbeiten\/\"><span>Servicebericht erstellen und bearbeiten<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/auftragsabwicklung\/rechnung-aus-reparaturauftrag-erstellen\/\"><span>Rechnungen aus Reparaturauftr\u00e4gen erstellen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/auftragsabwicklung\/reparaturauftrag-anlegen-erfassen\/\"><span>Neuen Reparaturauftrag anlegen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/auftragsabwicklung\/kostenvoranschlag-erstellen-versenden\/\"><span>Kostenvoranschlag erstellen und versenden<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"50\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"Apps and Integrations\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/integrations-apps.svg\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Apps &amp; Schnittstellen<\/h2>\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/apps-schnittstellen\/wo-finde-ich-meine-dhl-zugangsdaten\/\"><span>Wo finde ich meine DHL-Zugangsdaten f\u00fcr RepairCMS?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/apps-schnittstellen\/beschaffungszentrale-aktivieren\/\"><span>Beschaffungszentrale aktivieren: Ersatzteil-Einkauf freischalten<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/apps-schnittstellen\/b2b-modul-aktivieren-grosskunden\/\"><span>B2B-Modul aktivieren: Gro\u00dfkunden-Reparaturen automatisieren<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"52\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"Best Practices for Repair management\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/05\/best-practices.svg\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Praxistipps &amp; Leitf\u00e4den<\/h2>\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/praxistipps-leitfaeden\/einkaufsliste-ersatzteile-erstellen\/\"><span>Einkaufsliste f\u00fcr Ersatzteile erstellen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/praxistipps-leitfaeden\/bestellung-als-geliefert-markieren\/\"><span>Eine Bestellung als geliefert markieren<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/praxistipps-leitfaeden\/beschaffungsanfrage-bestellt-markieren\/\"><span>Beschaffungsanfrage als bestellt markieren<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"53\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"Your account\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/05\/account.svg\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Konto &amp; Einstellungen<\/h2>\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/konto-einstellungen\/berechtigungen-teammitglieder-anpassen\/\"><span>Berechtigungen f\u00fcr Teammitglieder anpassen<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/help.repaircms.com\/de\/docs\/konto-einstellungen\/teammitglied-berechtigungen-fur-reparatur-auftrage-bearbeiten\/\"><span>Teammitglied-Berechtigungen f\u00fcr Reparaturauftr\u00e4ge bearbeiten (Interne Kommunikation)<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-618576f e-flex e-con-boxed e-con e-parent\" data-id=\"618576f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b780a62 elementor-widget elementor-widget-betterdocs-faq\" data-id=\"b780a62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"betterdocs-faq.default\">\n\t\t\t\t\t<div\n\tclass=\"betterdocs-faq-wrapper layout-modern icon-after betterdocs-faq-layout-1 betterdocs-shortcode\">\n\t<h2 class=\"betterdocs-faq-layout-1 betterdocs-faq-section-title\"> H\u00e4ufig gestellte Fragen<\/h2>\n\t<div class=\"betterdocs-faq-inner-wrapper\">\n\t\t<div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Beschaffungszentrale aktivieren<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo aktiviere ich die Beschaffungszentrale?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>\u00d6ffne \u201eApps\u201c in der linken Seitenleiste, w\u00e4hle die Beschaffungszentrale, klicke auf \u201eKostenlos testen\u201c und best\u00e4tige mit \u201eAktivieren\u201c. Danach erscheint der Men\u00fcpunkt \u201eEinkauf\u201c.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIst die Beschaffungszentrale kostenlos?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Du startest mit einer 14-t\u00e4gigen kostenlosen Testphase. Danach ist die Funktion ab dem Team-Plan verf\u00fcgbar.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelchen Plan brauche ich f\u00fcr die Beschaffungszentrale?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Die Beschaffungszentrale ist ab dem Team-Plan freigeschaltet. Im Starter-Plan ist ein Upgrade n\u00f6tig.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas passiert nach der Aktivierung?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Es erscheint ein gr\u00fcner Hinweis mit deinem Testzeitraum und ein neuer Hauptmen\u00fcpunkt \u201eEinkauf\u201c in der linken Seitenleiste.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">DHL Credentials<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat DHL credentials do I need for RepairCMS?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>A dedicated System User (username and password) and your 14-digit billing numbers from the DHL Business Customer Portal.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy do I need a separate System User?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>For security reasons you should never use your normal login. A dedicated System User keeps the integration isolated.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I find my billing numbers?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the DHL portal under Contract Data, then Contract Items, e.g. DHL Paket (V01PAK). It is your 10-digit EKP plus 4 digits.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I enter the DHL credentials?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You enter the System User and billing numbers directly into the DHL integration settings in RepairCMS.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Procurement List<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I log required spare parts?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Inside the repair ticket under the Service Report tab, using the New Position button.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow does a part get onto the procurement list?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Tick Add item to procurement list. Only then is the part forwarded to the Procurement Hub.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat is the difference between Confirm Quote First and Order Item Directly?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Confirm Quote First waits for customer approval, then the status switches to Requested. Order Item Directly releases the part for purchasing immediately.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I see the status of logged parts?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Inside the ticket under the Procurement List tab, with live demand coverage and current progress.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">DHL-Zugangsdaten<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelche DHL-Zugangsdaten brauche ich f\u00fcr RepairCMS?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Einen eigenen Systembenutzer (Benutzername und Passwort) und deine 14-stelligen Abrechnungsnummern aus dem DHL-Gesch\u00e4ftskundenportal.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWarum brauche ich einen separaten Systembenutzer?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Aus Sicherheitsgr\u00fcnden solltest du nie deine normalen Login-Daten verwenden. Ein eigener Systembenutzer h\u00e4lt die Anbindung isoliert.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo finde ich meine Abrechnungsnummern?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im DHL-Portal unter \u201eVertragsdaten\u201c und dann \u201eVertragspositionen\u201c, z.\u202fB. bei DHL Paket (V01PAK). Sie besteht aus deiner 10-stelligen EKP plus 4 Ziffern.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo trage ich die DHL-Zugangsdaten ein?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Du tr\u00e4gst Systembenutzer und Abrechnungsnummern direkt in den DHL-Integrationseinstellungen in RepairCMS ein.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Einkaufsliste<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo erfasse ich ben\u00f6tigte Ersatzteile?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im Reparaturauftrag unter dem Reiter \u201eServicebericht\u201c \u00fcber den Button \u201eNeue manuelle Position\u201c.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWie kommt ein Teil auf die Einkaufsliste?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Setze das H\u00e4kchen bei \u201eArtikel zur Einkaufsliste hinzuf\u00fcgen\u201c. Nur dann wird das Teil an die Beschaffungszentrale \u00fcbermittelt.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas ist der Unterschied zwischen \u201eF\u00fcr KVA vormerken\u201c und \u201eDirekt bestellen\u201c?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>\u201eF\u00fcr KVA vormerken\u201c wartet auf die Kundenfreigabe, danach springt der Status auf \u201eAngefordert\u201c. \u201eDirekt bestellen\u201c gibt das Teil sofort f\u00fcr den Einkauf frei.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo sehe ich den Status der erfassten Teile?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im Auftrag unter dem Reiter \u201eEinkaufsliste\u201c mit Bedarfsdeckung und aktuellem Bearbeitungsstand.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Mark as Ordered<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I manage open spare part requests?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Procurement section in the left sidebar, under the Requested tab.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I mark an item as ordered?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Select the line item, assign a primary supplier, enter the supplier order number and click Mark as ordered.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIs the order number mandatory?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, the supplier order number is a required field for traceability.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat happens after I mark an item as ordered?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The item moves to the Ordered tab and the ticket status automatically switches to Parts Ordered, notifying the workshop.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Als bestellt markieren<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo verwalte ich offene Ersatzteil-Anfragen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>\u00dcber den Men\u00fcpunkt \u201eEinkauf\u201c in der linken Seitenleiste, im Reiter \u201eAngefordert\u201c.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWie markiere ich einen Artikel als bestellt?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>W\u00e4hle die Position, ordne einen Standard-Lieferanten zu, trage die Bestellnummer ein und klicke auf \u201eAls bestellt markieren\u201c.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIst die Bestellnummer ein Pflichtfeld?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja, die Bestellnummer vom Lieferanten ist ein Pflichtfeld f\u00fcr die Nachverfolgbarkeit.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas passiert nach dem Markieren als bestellt?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Die Position wechselt in den Reiter \u201eBestellt\u201c und der Ticket-Status springt automatisch auf \u201eTeile bestellt\u201c. Die Werkstatt wird informiert.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">User Permissions<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I manage user permissions?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In Settings, open Team Members and click the user you want to edit.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDo permission changes apply immediately?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, changes take effect in real time as soon as you save.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich areas can I restrict per user?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Access to RepairCMS, Invoices, Stock, Settings, Export Data, Financial Insights on the dashboard and specific job actions.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWho can edit team member permissions?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Only accounts with administrative permissions can manage team settings.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Berechtigungen Teammitglieder<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo verwalte ich die Berechtigungen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Unter \u201eTeammitglieder\u201c klickst du auf den Mitarbeiter, dessen Rechte du bearbeiten m\u00f6chtest.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWirken \u00c4nderungen an den Rechten sofort?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja, \u00c4nderungen an den Rollenrechten greifen in Echtzeit, sobald du speicherst.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelche Bereiche kann ich pro Nutzer einschr\u00e4nken?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Zugriff auf RepairCMS, Rechnungen, Lager, Einstellungen, Datenexport, Finanz\u00fcbersichten im Dashboard sowie einzelne Auftragsaktionen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWer darf Berechtigungen \u00e4ndern?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Nur Konten mit administrativen Rechten k\u00f6nnen die Teammitglieder-Verwaltung \u00f6ffnen.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Internal Communication<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat does &#8222;Internal communication only&#8220; do?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>It prevents a team member&#8217;s workshop notes from being sent to end customers, so internal notes stay internal.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I find the internal communication setting?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Open Team Members, select the user, scroll to Access to orders and toggle Internal communication only.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tFor whom should I enable it?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Best for pure workshop technicians, so diagnostic drafts and cost breakdowns never reach customers.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDoes the internal communication change apply instantly?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, it takes effect in real time once you save.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Interne Kommunikation<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas bewirkt \u201eNur interne Kommunikation\u201c?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Die Werkstattnotizen eines Teammitglieds werden nicht an Endkunden gesendet, interne Notizen bleiben intern.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo finde ich die Einstellung f\u00fcr interne Kommunikation?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Unter \u201eTeammitglieder\u201c den Nutzer w\u00e4hlen, zum Bereich \u201eZugriff auf Auftr\u00e4ge\u201c scrollen und \u201eNur interne Kommunikation\u201c aktivieren.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tF\u00fcr wen sollte ich sie aktivieren?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Am besten f\u00fcr reine Werkstatt-Techniker, damit Diagnose-Rohtexte und Kostenaufstellungen nie beim Kunden landen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWirkt die \u00c4nderung sofort?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja, sie greift in Echtzeit, sobald du speicherst.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">B2B Partner Portal<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I activate the B2B Partner Portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Apps section, open the B2B Partner Portal tile and click Activate, then set your portal subdomain.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich plan is required for the B2B Partner Portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The B2B Partner Portal requires an active Ultimate or Enterprise subscription.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat can my partners do in the portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Register devices, generate delivery slips, track repair status, respond to quotes, download invoices and chat about cases.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow does a partner get access to the portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Enable Access to the B2B portal in the contact, enter name and email, and send the invitation. The partner receives an automated access email.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Activate Procurement Hub<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I activate the Procurement Hub?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Open Apps in the left sidebar, select the Procurement Hub, click Try for free and confirm with Activate. The Procurement menu then appears in your sidebar.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIs the Procurement Hub free?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You start with a 14-day free trial. After that the feature is available from the Team plan upward.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich plan do I need for the Procurement Hub?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The Procurement Hub is available from the Team plan. On the Starter plan a plan upgrade is required to unlock it.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat happens after I activate the module?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>A green banner shows your trial period and a new Procurement tab appears in the left sidebar.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">B2B-Partner-Portal<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo aktiviere ich das B2B-Partner-Portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im Bereich \u201eApps\u201c die Kachel \u201eB2B-Partner-Portal\u201c \u00f6ffnen, auf \u201eAktivieren\u201c klicken und die Portal-URL festlegen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelcher Tarif ist f\u00fcr das B2B-Portal n\u00f6tig?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Das B2B-Partner-Portal erfordert einen aktiven Ultimate- oder Enterprise-Tarif.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas k\u00f6nnen meine Partner im Portal tun?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ger\u00e4te erfassen, Lieferscheine erstellen, den Reparaturstatus verfolgen, Kostenvoranschl\u00e4ge beantworten, Rechnungen herunterladen und \u00fcber den Chat kommunizieren.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWie bekommt ein Partner Zugang zum Portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im Kontakt den \u201eZugang zum B2B-Portal\u201c aktivieren, Name und E-Mail eintragen und die Einladung senden. Der Partner erh\u00e4lt eine automatische Zugangs-E-Mail.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Getting Started<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I upload my company logo?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>To upload your company logo, navigate to the <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-company-settings\" target=\"_self\" rel=\"noopener\"><strong>Company Settings<\/strong><\/a> section in your RepairCMS Ultimate account. Click on the <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-upload-company-logo\" target=\"_self\" rel=\"noopener\"><strong>Upload Logo<\/strong><\/a> button and  select the file from your computer. Ensure the logo is high-resolution for the best appearance on receipts.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I enter my company\u2019s opening hours?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the <a href=\"In the &apos;Company Settings&apos; section, you&apos;ll find fields specifically for entering your opening hours. Fill in the days and times your business operates to keep your customers informed.\" target=\"_self\" rel=\"noopener\"><strong>Company Settings<\/strong><\/a> section, you&#8217;ll  find fields specifically for entering your opening hours. Fill in the days and times your business operates to keep your customers informed.&#8216; section, you&#8217;ll find fields specifically for entering your opening hours. Fill in the days and times your business operates to keep your customers informed.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat company details do I need to include?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You should include your company name, address, phone number, email address, and website in <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-company-details\" target=\"_self\" rel=\"noopener\"><strong>company settings<\/strong><\/a> . These details help identify your business and provide customers with ways to contact you.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I add my bank details?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-bank-details\" target=\"_self\" rel=\"noopener\"><strong>Company Settings section<\/strong><\/a>, there is a specific ar ea for entering bank details. Input your IBAN and any other relevant banking information. This is essential for customers who will be making payments via bank transfer.<\/p><\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I set the default VAT rate?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the <a href=\"In the &apos;Company Settings&apos;, there is an option to set your default VAT rate. Enter the percentage that applies to most of your transactions. This rate will be applied automatically unless specified otherwise.\" target=\"_self\" rel=\"noopener\"><strong>Company Settings<\/strong><\/a>, there is an opt ion to set your <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-vat\" target=\"_self\" rel=\"noopener\"><strong>default VAT rate<\/strong><\/a>. Enter the perc entage that applies to most of your transactions. This rate will be applied automatically unless specified otherwise.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat tax information do I need to provide?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You need to provide your <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-vat\" target=\"_self\" rel=\"noopener\"><strong>Tax ID or VAT ID, company registration number<\/strong><\/a> and any other tax-related information required by your local laws. This ensures compliance with tax regulations and proper invoicing.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I input the company registration number?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-company-registration-number\" target=\"_self\" rel=\"noopener\"><strong>company registration number<\/strong><\/a> can be entered in the <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-company-details\" target=\"_self\" rel=\"noopener\"><strong>Company Details<\/strong><\/a><strong> <\/strong> section within the <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-company-settings\" target=\"_self\" rel=\"noopener\"><strong>Company Settings<\/strong><\/a>. This number is  necessary for legal identification of your business.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I update my company details later?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, you can update your company details at any time by going to the <a href=\"https:\/\/help.repaircms.com\/docs\/getting-started\/#h-company-settings\" target=\"_self\" rel=\"noopener\"><strong>Company Settings<\/strong><\/a> section and ma king the necessary changes. Ensure all information is kept up-to-date to avoid any issues.<\/p><\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">How do I handle device categories?<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I create a new device type in RepairCMS Ultimate?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>To create a new device type in RepairCMS Ultimate, follow these steps:<\/p>\n<ol>\n<li>Click the plus button on the right side of the interface to initiate a new job.<\/li>\n<li><a href=\"https:\/\/help.repaircms.com\/docs\/prepare-repaircms-for-your-repair-industry\/#h-create-a-device-type\" target=\"_self\"><strong>Access the form builder settings by clicking<\/strong><\/a> on the settings icon located on the top lef t corner of the interface. This action will enable the Ultimate Repair Form Builder.<\/li>\n<li>In the main section of the interface, click the plus button to add a new device type.<\/li>\n<li>Name your device type and select an appropriate icon from the provided list or upload a custom icon.<\/li>\n<li>Select the system attributes that apply to your named device type from the provided list. Multiple choices are possible.<\/li>\n<li>Once you\u2019ve completed these steps, your new device type will be created and available for use in future repair work orders.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I add multiple device types to RepairCMS Ultimate?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, you can add an unlimited number of device types to RepairCMS Ultimate to meet your specific needs. Simply follow the steps outlined above for each new device type you wish to create.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich appliance attributes are available to handle my repairs?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Device attributes in RepairCMS Ultimate are predefined characteristics or properties that can be associated with different device types. These attributes include color, size, weight, length, width, height, brand, model, accessories, conditions, IMEI, serial, and security. You can select the attributes that are relevant to your device type during the work order (Job) creation process.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I customize the icons for my device types?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes, you have the option to choose from a list of provided icons or upload custom icons that best represent your device types. This customization feature allows you to tailor the interface to match your specific branding or organizational preferences.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Kostenvoranschlag<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann ich optionale Positionen hinzuf\u00fcgen, die der Kunde selbst ausw\u00e4hlt?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Du f\u00fcgst optionale Positionen hinzu, die der Kunde bei der Freigabe im Portal an- oder abw\u00e4hlt. So schaffst du gezielt Upsell-M\u00f6glichkeiten ohne R\u00fcckfragen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas passiert, wenn der Kunde den Kostenvoranschlag ablehnt?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Du kannst eine Ablehnungsgeb\u00fchr hinterlegen, etwa f\u00fcr den Diagnoseaufwand. Lehnt der Kunde ab, ist deine geleistete Pr\u00fcfzeit abgedeckt.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tBekommt der Kunde ein PDF oder einen Link?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Der Kunde erh\u00e4lt den Kostenvoranschlag als interaktiven Link ins Kundenportal statt als PDF-Anhang, und entscheidet dort per Klick.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWird nach der Zusage automatisch eine Rechnung erstellt?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Sobald der Kunde zusagt, erstellt RepairCMS automatisch die Rechnung und aktualisiert den Ticket-Status.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Repair Quote<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I add optional line items that the customer selects?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. You add optional positions that the customer can select or deselect when approving in the portal. This creates targeted upsell opportunities without extra back and forth.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat happens if the customer declines the quote?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You can set a rejection fee, for example to cover your diagnostic work. If the customer declines, your invested inspection time is still covered.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDoes the customer get a PDF or a link?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The customer receives the quote as an interactive link to the customer portal instead of a PDF attachment, and decides with one click.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tIs an invoice created automatically after approval?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. As soon as the customer accepts, RepairCMS generates the invoice automatically and updates the ticket status.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">KVA best\u00e4tigen<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWie best\u00e4tigt mein Kunde den Kostenvoranschlag online?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Dein Kunde \u00f6ffnet den Link aus der E-Mail-Benachrichtigung. Im Reparaturportal pr\u00fcft er die Details und klickt auf \u201eAkzeptieren\u201c, um die Reparatur freizugeben.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas passiert nach der Freigabe durch den Kunden?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Sobald der Kunde akzeptiert, aktualisiert RepairCMS den Auftragsstatus automatisch. Du erh\u00e4ltst sofort gr\u00fcnes Licht f\u00fcr die Reparatur, ohne manuelle Nachpflege.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann der Kunde im Portal R\u00fcckfragen stellen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. \u00dcber das Nachrichtenfeld im Portal kommuniziert der Kunde direkt mit deiner Werkstatt, bevor er den Kostenvoranschlag freigibt.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tSieht der Kunde die Schadensfotos zum Ger\u00e4t?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Unter \u201eBilder\u201c kann der Kunde die dokumentierten Sch\u00e4den direkt am Ger\u00e4t ansehen, was die Freigabe beschleunigt.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Approve Quote<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow does my customer approve the quote online?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Your customer opens the link from the email notification. In the Repair Tracking portal they review the details and click \u201cAccept\u201d to authorize the repair.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat happens after the customer accepts?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>As soon as the customer accepts, RepairCMS updates the job status automatically. Your team gets formal authorization to start the repair without manual status changes.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan the customer send questions through the portal?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Using the message field in the portal, the customer communicates directly with your repair team before approving the quote.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan the customer see the damage photos?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Under \u201cFile Upload\u201d the customer can view the documented damage on the device, which speeds up approval.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Rechnung erstellen<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWerden die Positionen automatisch in die Rechnung \u00fcbernommen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Wenn du zuvor einen Kostenvoranschlag oder Servicebericht erstellt hast, \u00fcbernimmt RepairCMS die Positionen automatisch in die Rechnung. Du kannst sie vor dem Abschluss noch anpassen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelche Zahlungsarten kann ich w\u00e4hlen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Beim Erstellen der Rechnung w\u00e4hlst du die passende Zahlungsart, zum Beispiel Bank\u00fcberweisung. Die Auswahl wird direkt ins Dokument \u00fcbernommen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWie lege ich das Zahlungsziel fest?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>\u00dcber die Text Snippets w\u00e4hlst du eine Zahlungsbedingung wie \u201e7 Tage Zahlungsziel\u201c. Das F\u00e4lligkeitsdatum berechnet sich dann automatisch.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo finde ich die erstellte Rechnung wieder?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Die fertige Rechnung liegt im Reiter \u201eRechnung\u201c des jeweiligen Auftrags und kann jederzeit erneut aufgerufen werden.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Create Invoice<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tAre line items carried over automatically?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. If you created a cost estimate or service report earlier, RepairCMS pulls the line items into the invoice automatically. You can still adjust them before finishing.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich payment methods can I choose?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>When creating the invoice you select the payment method, for example bank transfer. The choice is applied directly to the document.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I set the payment deadline?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Using the text snippets you pick a payment term such as \u201c7 days\u201d. The due date is then calculated automatically.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I find the created invoice?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The finished invoice is stored under the \u201cInvoice\u201d tab of the job and can be reopened at any time.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Servicebericht<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWerden die Positionen aus dem Servicebericht automatisch \u00fcbernommen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Sobald du Positionen im Servicebericht erfasst, \u00fcbernimmt RepairCMS diese automatisch in Kostenvoranschlag und Rechnung. Du musst nichts doppelt eingeben.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann ich Standard-Leistungen als Vorlage nutzen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. \u00dcber die Snippets w\u00e4hlst du vordefinierte Standard-Services direkt aus und sparst Zeit bei der Dokumentation.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tBleiben bereits erstellte Belege bei sp\u00e4teren \u00c4nderungen unber\u00fchrt?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Bereits generierte Dokumente bleiben von nachtr\u00e4glichen \u00c4nderungen am Servicebericht unber\u00fchrt.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWozu dient der Servicebericht neben der Abrechnung?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Er dokumentiert die durchgef\u00fchrten Arbeiten transparent f\u00fcr den Kunden, besonders bei komplexen Reparaturen wie einem Displaytausch.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Service Report<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tAre service report items carried over automatically?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Items saved in your service report appear automatically on new invoices and quotations, so you avoid double data entry.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I reuse standard descriptions?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Use the text snippets for common issues like screen replacements or battery swaps to keep your reporting consistent and fast.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDo already generated documents change when I edit later?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>No. Already generated documents remain unchanged by later updates to the service report.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat is the service report used for besides billing?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>It documents the work performed transparently for the customer, which is especially helpful for complex repairs.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Auftrag anlegen<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tVon wo kann ich einen neuen Auftrag starten?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Von jeder Ansicht in RepairCMS. Klicke einfach oben im Header auf das Plus-Symbol und w\u00e4hle \u201eNeuer Auftrag\u201c, um den assistierten Annahmeprozess zu starten.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann der Kunde digital unterschreiben?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Der Kunde unterschreibt direkt auf dem Display oder Tablet. Die digitale Unterschrift auf dem Beleg sch\u00fctzt dich rechtssicher vor nachtr\u00e4glichen Reklamationen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWie weist RepairCMS ein Ger\u00e4t einem Lagerplatz zu?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>\u00dcber die feste Lagerort-Angabe im Annahmeprozess, zum Beispiel Regalbox D12. So beendest du das t\u00e4gliche Suchen nach Kunden-Ger\u00e4ten.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tBekommt der Kunde automatisch eine Benachrichtigung?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Sobald der Auftrag erstellt ist, erh\u00e4lt der Kunde eine automatische Best\u00e4tigungs-E-Mail mit Link zum Reparaturportal und Live-Status.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Book Ticket<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere can I start a new ticket?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>From any screen in RepairCMS. Just click the global plus icon in the top header and select \u201cNew Job\u201d to open the guided intake wizard.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan the customer sign digitally?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. The customer signs directly on screen or tablet. The digital signature on the receipt protects your shop against false damage claims.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow does RepairCMS assign a storage location?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Through the fixed storage location field during intake, for example bin F15. This ends time wasted searching for customer devices.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDoes the customer get an automatic notification?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Once the job is booked, the customer receives an automatic confirmation email with a link to the tracking portal and live status.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Geliefert markieren<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo markiere ich gelieferte Teile?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In der Beschaffungszentrale. \u00d6ffne \u201eEinkauf\u201c, wechsle in den Reiter \u201eBestellt\u201c, w\u00e4hle die Artikelposition und markiere sie als geliefert.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas passiert nach dem Markieren als geliefert?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Der Artikel wandert in den Reiter \u201eGeliefert\u201c. Gleichzeitig springt der Status im zugeh\u00f6rigen Reparaturauftrag automatisch auf \u201eTeile geliefert\u201c.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann ich Teillieferungen erfassen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Passe bei \u201eWie viele Artikel werden geliefert?\u201c die Menge an, wenn nur ein Teil der Bestellung eingetroffen ist.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tMuss der Artikel vorher bestellt sein?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Um gelieferte Artikel zu verbuchen, m\u00fcssen sie zuvor im System als bestellt markiert worden sein.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Mark Delivered<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I mark delivered parts?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Procurement Hub. Open \u201cProcurement\u201d, go to the \u201cOrdered\u201d tab, select the order line item and mark it as delivered.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat happens after marking an item as delivered?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The item moves to the \u201cDelivered\u201d tab. At the same time the status in the corresponding repair ticket updates automatically to \u201cParts Delivered\u201d.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I record partial deliveries?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Adjust the quantity under \u201cHow many items are delivered?\u201d if only part of the order has arrived.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tMust the item be ordered first?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. To log arriving goods, the items must have been declared as ordered in the system beforehand.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Firmendaten<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo pflege ich meine Firmendaten?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im Unternehmensprofil. Klicke oben rechts auf dein Profilbild und w\u00e4hle \u201eUnternehmen\u201c, um deine Firmendaten zu bearbeiten.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWerden die Firmendaten automatisch auf Belege \u00fcbernommen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. RepairCMS zieht die hinterlegten Daten automatisch auf jede neue Rechnung und jeden Beleg. Manuelle Anpassungen auf einzelnen Belegen entfallen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelche Bereiche kann ich hinterlegen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Firmendetails (Name, Adresse), Kontaktdaten (Telefon, E-Mail, Webseite), Bankdaten sowie Rechtliches und MwSt.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWer darf die Firmendaten \u00e4ndern?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Das Bearbeiten erfordert ein aktives RepairCMS-Konto mit Administrator-Berechtigungen.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Company Profile<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I manage my business data?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In your company profile. Click your profile dropdown in the top-right corner and select \u201cCompany Settings\u201d.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tAre the details applied to documents automatically?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Once saved, your data reflects automatically across your invoices, receipts and the Customer Tracking Portal, without editing individual jobs.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich areas can I set?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Company branding and details, contact details, bank details (IBAN and BIC) and Legal &amp; VAT, including your default VAT rate.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWho can edit the company profile?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Editing requires an active RepairCMS account with Administrator permissions.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Belegvorlagen<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo passe ich meine Belegvorlagen an?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In den Einstellungen unter \u201eBelege\u201c. Dort w\u00e4hlst du die gew\u00fcnschte Vorlage und bearbeitest sie im Editor.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tErscheinen die Texte automatisch auf den Belegen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Die hinterlegten Texte erscheinen automatisch auf jedem neuen Beleg, den du erstellst.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann ich Platzhalter wie den Kundennamen einf\u00fcgen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. \u00dcber die Variablen-Funktion im Editor f\u00fcgst du Platzhalter wie den Kundennamen automatisch ein.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWarum sind klare Reparaturbedingungen wichtig?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Sie verhindern Missverst\u00e4ndnisse und dienen als rechtliche Grundlage bei jeder Reparatur.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Receipt Templates<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I customize receipt templates?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Settings menu under \u201cReceipts\u201d. Select the template you want and edit it in the built-in editor.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDoes my text appear on documents automatically?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Once saved, your template text is applied automatically to all future documents.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I insert placeholders like the customer name?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Use the variable menu in the editor to dynamically insert customer details such as the name.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I highlight my terms of service?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Use bold, italic and underline formatting to draw attention to warranty information or specific service disclaimers.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Belegnummerierung<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo stelle ich die Belegnummerierung ein?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In den Einstellungen unter \u201eBelege\u201c im Reiter \u201eBelegnummerierung\u201c.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelche Belegarten kann ich nummerieren?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Rechnungen, Kostenvoranschl\u00e4ge, Auftr\u00e4ge und Lieferscheine, jeweils mit eigener Nummerierung.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann ich ein eigenes Pr\u00e4fix vergeben?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Du legst je Belegtyp ein individuelles Pr\u00e4fix und eine Startsequenz fest.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo sehe ich, wie die n\u00e4chste Nummer aussieht?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In der \u201eBelegnummernvorschau\u201c siehst du direkt, wie die n\u00e4chste Sequenz aussehen wird.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Receipt Numbering<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I set the numbering?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Settings menu under \u201cReceipts\u201d, in the \u201cReceipt Numbering\u201d tab.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich document types can I number?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Receipts, invoices, quotations and delivery notes, each with its own numbering.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I set a custom prefix?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. You define a custom prefix and a start sequence per document type.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I see the next number?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The preview shows you exactly how the next number will look before you save.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">E-Mail-Vorlagen<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo passe ich meine E-Mail-Vorlagen an?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In den Einstellungen unter \u201eE-Mail-Vorlagen\u201c. Dort w\u00e4hlst du die Vorlage und bearbeitest sie im Editor.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWas sind Variablen in der Vorlage?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Platzhalter, die RepairCMS automatisch mit echten Auftragsdaten f\u00fcllt, zum Beispiel dem Kundennamen oder dem Tracking-Link.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKann ich die E-Mail vorab testen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Mit \u201eE-Mail testen\u201c schickst du den Entwurf an deine eigene Adresse und siehst genau, wie Formatierung und Variablen ankommen.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWann werden die E-Mails versendet?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Automatisch bei jedem Statuswechsel, vom Kostenvoranschlag bis zur Abholbest\u00e4tigung.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Email Templates<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I customize email templates?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Settings menu under \u201cTemplates\u201d. Select the template you want and edit the subject and content in the editor.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat are variables in a template?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Dynamic placeholders that RepairCMS fills with real job data, such as the customer name or the {job_track} tracking link.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I preview the email before saving?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Use \u201cSend Test Email\u201d to send the draft to your own inbox and check how the formatting and variables render.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhen are these emails sent?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Automatically at each status change, from the quotation to the pickup confirmation, through the Customer Tracking Portal.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Ger\u00e4te-Kategorien<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWo lege ich Ger\u00e4te-Kategorien an?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Im Formular-Builder unter \u201eMein RepairCMS\u201c. Dort startest du \u00fcber das Plus-Symbol eine neue Kategorie.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWelche Attribute kann ich pro Kategorie festlegen?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Marke, Modell, Seriennummer, Zubeh\u00f6r und Zustand. So passt du das Aufnahmeformular je Ger\u00e4tetyp an.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tSind neue Kategorien sofort verf\u00fcgbar?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Ja. Neu angelegte Kategorien stehen deinen Mitarbeitern in Echtzeit bei der n\u00e4chsten Reparaturannahme zur Verf\u00fcgung.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWarum lohnen sich Zubeh\u00f6r und Zustand?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Sie erzwingen eine strukturierte, rechtssichere Dokumentation von Ladekabeln, Originalverpackung und Vorsch\u00e4den und sch\u00fctzen dich vor unberechtigten Reklamationen.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Device Types<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhere do I create device types?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>In the Form Builder under \u201cMy RepairCMS\u201d. There you start a new type with the plus button.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhich attributes can I set per type?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Brand, model, serial number, accessories and condition. This lets you tailor the intake form to each device type.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tAre new device types available immediately?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Yes. Newly created types are available to your staff in real time for the next customer intake.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhy enable accessories and condition?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>They enforce structured, legally sound documentation of chargers, packaging and pre-existing damage, protecting your shop against false claims.<\/p>\n<\/div>\n<\/div><\/li><\/ul><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Wo aktiviere ich die Beschaffungszentrale?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u00d6ffne \\u201eApps\\u201c in der linken Seitenleiste, w\\u00e4hle die Beschaffungszentrale, klicke auf \\u201eKostenlos testen\\u201c und best\\u00e4tige mit \\u201eAktivieren\\u201c. Danach erscheint der Men\\u00fcpunkt \\u201eEinkauf\\u201c.\"}},{\"@type\":\"Question\",\"name\":\"Ist die Beschaffungszentrale kostenlos?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Du startest mit einer 14-t\\u00e4gigen kostenlosen Testphase. Danach ist die Funktion ab dem Team-Plan verf\\u00fcgbar.\"}},{\"@type\":\"Question\",\"name\":\"Welchen Plan brauche ich f\\u00fcr die Beschaffungszentrale?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Die Beschaffungszentrale ist ab dem Team-Plan freigeschaltet. Im Starter-Plan ist ein Upgrade n\\u00f6tig.\"}},{\"@type\":\"Question\",\"name\":\"Was passiert nach der Aktivierung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Es erscheint ein gr\\u00fcner Hinweis mit deinem Testzeitraum und ein neuer Hauptmen\\u00fcpunkt \\u201eEinkauf\\u201c in der linken Seitenleiste.\"}},{\"@type\":\"Question\",\"name\":\"What DHL credentials do I need for RepairCMS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A dedicated System User (username and password) and your 14-digit billing numbers from the DHL Business Customer Portal.\"}},{\"@type\":\"Question\",\"name\":\"Why do I need a separate System User?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For security reasons you should never use your normal login. A dedicated System User keeps the integration isolated.\"}},{\"@type\":\"Question\",\"name\":\"Where do I find my billing numbers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the DHL portal under Contract Data, then Contract Items, e.g. DHL Paket (V01PAK). It is your 10-digit EKP plus 4 digits.\"}},{\"@type\":\"Question\",\"name\":\"Where do I enter the DHL credentials?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You enter the System User and billing numbers directly into the DHL integration settings in RepairCMS.\"}},{\"@type\":\"Question\",\"name\":\"Where do I log required spare parts?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Inside the repair ticket under the Service Report tab, using the New Position button.\"}},{\"@type\":\"Question\",\"name\":\"How does a part get onto the procurement list?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tick Add item to procurement list. Only then is the part forwarded to the Procurement Hub.\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between Confirm Quote First and Order Item Directly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Confirm Quote First waits for customer approval, then the status switches to Requested. Order Item Directly releases the part for purchasing immediately.\"}},{\"@type\":\"Question\",\"name\":\"Where do I see the status of logged parts?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Inside the ticket under the Procurement List tab, with live demand coverage and current progress.\"}},{\"@type\":\"Question\",\"name\":\"Welche DHL-Zugangsdaten brauche ich f\\u00fcr RepairCMS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Einen eigenen Systembenutzer (Benutzername und Passwort) und deine 14-stelligen Abrechnungsnummern aus dem DHL-Gesch\\u00e4ftskundenportal.\"}},{\"@type\":\"Question\",\"name\":\"Warum brauche ich einen separaten Systembenutzer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Aus Sicherheitsgr\\u00fcnden solltest du nie deine normalen Login-Daten verwenden. Ein eigener Systembenutzer h\\u00e4lt die Anbindung isoliert.\"}},{\"@type\":\"Question\",\"name\":\"Wo finde ich meine Abrechnungsnummern?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Im DHL-Portal unter \\u201eVertragsdaten\\u201c und dann \\u201eVertragspositionen\\u201c, z.\\u202fB. bei DHL Paket (V01PAK). Sie besteht aus deiner 10-stelligen EKP plus 4 Ziffern.\"}},{\"@type\":\"Question\",\"name\":\"Wo trage ich die DHL-Zugangsdaten ein?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Du tr\\u00e4gst Systembenutzer und Abrechnungsnummern direkt in den DHL-Integrationseinstellungen in RepairCMS ein.\"}},{\"@type\":\"Question\",\"name\":\"Wo erfasse ich ben\\u00f6tigte Ersatzteile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Im Reparaturauftrag unter dem Reiter \\u201eServicebericht\\u201c \\u00fcber den Button \\u201eNeue manuelle Position\\u201c.\"}},{\"@type\":\"Question\",\"name\":\"Wie kommt ein Teil auf die Einkaufsliste?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Setze das H\\u00e4kchen bei \\u201eArtikel zur Einkaufsliste hinzuf\\u00fcgen\\u201c. Nur dann wird das Teil an die Beschaffungszentrale \\u00fcbermittelt.\"}},{\"@type\":\"Question\",\"name\":\"Was ist der Unterschied zwischen \\u201eF\\u00fcr KVA vormerken\\u201c und \\u201eDirekt bestellen\\u201c?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u201eF\\u00fcr KVA vormerken\\u201c wartet auf die Kundenfreigabe, danach springt der Status auf \\u201eAngefordert\\u201c. \\u201eDirekt bestellen\\u201c gibt das Teil sofort f\\u00fcr den Einkauf frei.\"}},{\"@type\":\"Question\",\"name\":\"Wo sehe ich den Status der erfassten Teile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Im Auftrag unter dem Reiter \\u201eEinkaufsliste\\u201c mit Bedarfsdeckung und aktuellem Bearbeitungsstand.\"}},{\"@type\":\"Question\",\"name\":\"Where do I manage open spare part requests?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the Procurement section in the left sidebar, under the Requested tab.\"}},{\"@type\":\"Question\",\"name\":\"How do I mark an item as ordered?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Select the line item, assign a primary supplier, enter the supplier order number and click Mark as ordered.\"}},{\"@type\":\"Question\",\"name\":\"Is the order number mandatory?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, the supplier order number is a required field for traceability.\"}},{\"@type\":\"Question\",\"name\":\"What happens after I mark an item as ordered?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The item moves to the Ordered tab and the ticket status automatically switches to Parts Ordered, notifying the workshop.\"}},{\"@type\":\"Question\",\"name\":\"Wo verwalte ich offene Ersatzteil-Anfragen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u00dcber den Men\\u00fcpunkt \\u201eEinkauf\\u201c in der linken Seitenleiste, im Reiter \\u201eAngefordert\\u201c.\"}},{\"@type\":\"Question\",\"name\":\"Wie markiere ich einen Artikel als bestellt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"W\\u00e4hle die Position, ordne einen Standard-Lieferanten zu, trage die Bestellnummer ein und klicke auf \\u201eAls bestellt markieren\\u201c.\"}},{\"@type\":\"Question\",\"name\":\"Ist die Bestellnummer ein Pflichtfeld?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, die Bestellnummer vom Lieferanten ist ein Pflichtfeld f\\u00fcr die Nachverfolgbarkeit.\"}},{\"@type\":\"Question\",\"name\":\"Was passiert nach dem Markieren als bestellt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Die Position wechselt in den Reiter \\u201eBestellt\\u201c und der Ticket-Status springt automatisch auf \\u201eTeile bestellt\\u201c. Die Werkstatt wird informiert.\"}},{\"@type\":\"Question\",\"name\":\"Where do I manage user permissions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In Settings, open Team Members and click the user you want to edit.\"}},{\"@type\":\"Question\",\"name\":\"Do permission changes apply immediately?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, changes take effect in real time as soon as you save.\"}},{\"@type\":\"Question\",\"name\":\"Which areas can I restrict per user?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Access to RepairCMS, Invoices, Stock, Settings, Export Data, Financial Insights on the dashboard and specific job actions.\"}},{\"@type\":\"Question\",\"name\":\"Who can edit team member permissions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Only accounts with administrative permissions can manage team settings.\"}},{\"@type\":\"Question\",\"name\":\"Wo verwalte ich die Berechtigungen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unter \\u201eTeammitglieder\\u201c klickst du auf den Mitarbeiter, dessen Rechte du bearbeiten m\\u00f6chtest.\"}},{\"@type\":\"Question\",\"name\":\"Wirken \\u00c4nderungen an den Rechten sofort?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, \\u00c4nderungen an den Rollenrechten greifen in Echtzeit, sobald du speicherst.\"}},{\"@type\":\"Question\",\"name\":\"Welche Bereiche kann ich pro Nutzer einschr\\u00e4nken?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Zugriff auf RepairCMS, Rechnungen, Lager, Einstellungen, Datenexport, Finanz\\u00fcbersichten im Dashboard sowie einzelne Auftragsaktionen.\"}},{\"@type\":\"Question\",\"name\":\"Wer darf Berechtigungen \\u00e4ndern?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nur Konten mit administrativen Rechten k\\u00f6nnen die Teammitglieder-Verwaltung \\u00f6ffnen.\"}},{\"@type\":\"Question\",\"name\":\"What does &#8222;Internal communication only&#8220; do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It prevents a team member's workshop notes from being sent to end customers, so internal notes stay internal.\"}},{\"@type\":\"Question\",\"name\":\"Where do I find the internal communication setting?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Open Team Members, select the user, scroll to Access to orders and toggle Internal communication only.\"}},{\"@type\":\"Question\",\"name\":\"For whom should I enable it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Best for pure workshop technicians, so diagnostic drafts and cost breakdowns never reach customers.\"}},{\"@type\":\"Question\",\"name\":\"Does the internal communication change apply instantly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, it takes effect in real time once you save.\"}},{\"@type\":\"Question\",\"name\":\"Was bewirkt \\u201eNur interne Kommunikation\\u201c?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Die Werkstattnotizen eines Teammitglieds werden nicht an Endkunden gesendet, interne Notizen bleiben intern.\"}},{\"@type\":\"Question\",\"name\":\"Wo finde ich die Einstellung f\\u00fcr interne Kommunikation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unter \\u201eTeammitglieder\\u201c den Nutzer w\\u00e4hlen, zum Bereich \\u201eZugriff auf Auftr\\u00e4ge\\u201c scrollen und \\u201eNur interne Kommunikation\\u201c aktivieren.\"}},{\"@type\":\"Question\",\"name\":\"F\\u00fcr wen sollte ich sie aktivieren?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Am besten f\\u00fcr reine Werkstatt-Techniker, damit Diagnose-Rohtexte und Kostenaufstellungen nie beim Kunden landen.\"}},{\"@type\":\"Question\",\"name\":\"Wirkt die \\u00c4nderung sofort?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, sie greift in Echtzeit, sobald du speicherst.\"}},{\"@type\":\"Question\",\"name\":\"Where do I activate the B2B Partner Portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the Apps section, open the B2B Partner Portal tile and click Activate, then set your portal subdomain.\"}},{\"@type\":\"Question\",\"name\":\"Which plan is required for the B2B Partner Portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The B2B Partner Portal requires an active Ultimate or Enterprise subscription.\"}},{\"@type\":\"Question\",\"name\":\"What can my partners do in the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Register devices, generate delivery slips, track repair status, respond to quotes, download invoices and chat about cases.\"}},{\"@type\":\"Question\",\"name\":\"How does a partner get access to the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Enable Access to the B2B portal in the contact, enter name and email, and send the invitation. The partner receives an automated access email.\"}},{\"@type\":\"Question\",\"name\":\"Where do I activate the Procurement Hub?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Open Apps in the left sidebar, select the Procurement Hub, click Try for free and confirm with Activate. The Procurement menu then appears in your sidebar.\"}},{\"@type\":\"Question\",\"name\":\"Is the Procurement Hub free?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You start with a 14-day free trial. After that the feature is available from the Team plan upward.\"}},{\"@type\":\"Question\",\"name\":\"Which plan do I need for the Procurement Hub?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The Procurement Hub is available from the Team plan. On the Starter plan a plan upgrade is required to unlock it.\"}},{\"@type\":\"Question\",\"name\":\"What happens after I activate the module?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A green banner shows your trial period and a new Procurement tab appears in the left sidebar.\"}},{\"@type\":\"Question\",\"name\":\"Wo aktiviere ich das B2B-Partner-Portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Im Bereich \\u201eApps\\u201c die Kachel \\u201eB2B-Partner-Portal\\u201c \\u00f6ffnen, auf \\u201eAktivieren\\u201c klicken und die Portal-URL festlegen.\"}},{\"@type\":\"Question\",\"name\":\"Welcher Tarif ist f\\u00fcr das B2B-Portal n\\u00f6tig?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Das B2B-Partner-Portal erfordert einen aktiven Ultimate- oder Enterprise-Tarif.\"}},{\"@type\":\"Question\",\"name\":\"Was k\\u00f6nnen meine Partner im Portal tun?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ger\\u00e4te erfassen, Lieferscheine erstellen, den Reparaturstatus verfolgen, Kostenvoranschl\\u00e4ge beantworten, Rechnungen herunterladen und \\u00fcber den Chat kommunizieren.\"}},{\"@type\":\"Question\",\"name\":\"Wie bekommt ein Partner Zugang zum Portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Im Kontakt den \\u201eZugang zum B2B-Portal\\u201c aktivieren, Name und E-Mail eintragen und die Einladung senden. Der Partner erh\\u00e4lt eine automatische Zugangs-E-Mail.\"}},{\"@type\":\"Question\",\"name\":\"How do I upload my company logo?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To upload your company logo, navigate to the <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-company-settings\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Settings<\\\/strong><\\\/a> section in your RepairCMS Ultimate account. Click on the <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-upload-company-logo\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Upload Logo<\\\/strong><\\\/a> button and  select the file from your computer. Ensure the logo is high-resolution for the best appearance on receipts.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Where do I enter my company\\u2019s opening hours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the <a href=\\\"In the 'Company Settings' section, you'll find fields specifically for entering your opening hours. Fill in the days and times your business operates to keep your customers informed.\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Settings<\\\/strong><\\\/a> section, you'll  find fields specifically for entering your opening hours. Fill in the days and times your business operates to keep your customers informed.' section, you'll find fields specifically for entering your opening hours. Fill in the days and times your business operates to keep your customers informed.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What company details do I need to include?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You should include your company name, address, phone number, email address, and website in <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-company-details\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>company settings<\\\/strong><\\\/a> . These details help identify your business and provide customers with ways to contact you.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I add my bank details?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-bank-details\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Settings section<\\\/strong><\\\/a>, there is a specific ar ea for entering bank details. Input your IBAN and any other relevant banking information. This is essential for customers who will be making payments via bank transfer.<\\\/p>\\n<p><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I set the default VAT rate?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the <a href=\\\"In the 'Company Settings', there is an option to set your default VAT rate. Enter the percentage that applies to most of your transactions. This rate will be applied automatically unless specified otherwise.\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Settings<\\\/strong><\\\/a>, there is an opt ion to set your <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-vat\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>default VAT rate<\\\/strong><\\\/a>. Enter the perc entage that applies to most of your transactions. This rate will be applied automatically unless specified otherwise.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What tax information do I need to provide?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You need to provide your <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-vat\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Tax ID or VAT ID, company registration number<\\\/strong><\\\/a> and any other tax-related information required by your local laws. This ensures compliance with tax regulations and proper invoicing.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Where do I input the company registration number?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-company-registration-number\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>company registration number<\\\/strong><\\\/a> can be entered in the <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-company-details\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Details<\\\/strong><\\\/a><strong> <\\\/strong> section within the <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-company-settings\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Settings<\\\/strong><\\\/a>. This number is  necessary for legal identification of your business.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I update my company details later?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can update your company details at any time by going to the <a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/getting-started\\\/#h-company-settings\\\" target=\\\"_self\\\" rel=\\\"noopener\\\"><strong>Company Settings<\\\/strong><\\\/a> section and ma king the necessary changes. Ensure all information is kept up-to-date to avoid any issues.<\\\/p>\\n<p><\\\/p>\\n<p><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I create a new device type in RepairCMS Ultimate?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To create a new device type in RepairCMS Ultimate, follow these steps:<\\\/p>\\n<ol>\\n<li>Click the plus button on the right side of the interface to initiate a new job.<\\\/li>\\n<li><a href=\\\"https:\\\/\\\/help.repaircms.com\\\/docs\\\/prepare-repaircms-for-your-repair-industry\\\/#h-create-a-device-type\\\" target=\\\"_self\\\"><strong>Access the form builder settings by clicking<\\\/strong><\\\/a> on the settings icon located on the top lef t corner of the interface. This action will enable the Ultimate Repair Form Builder.<\\\/li>\\n<li>In the main section of the interface, click the plus button to add a new device type.<\\\/li>\\n<li>Name your device type and select an appropriate icon from the provided list or upload a custom icon.<\\\/li>\\n<li>Select the system attributes that apply to your named device type from the provided list. Multiple choices are possible.<\\\/li>\\n<li>Once you\\u2019ve completed these steps, your new device type will be created and available for use in future repair work orders.<\\\/li>\\n<\\\/ol>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I add multiple device types to RepairCMS Ultimate?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can add an unlimited number of device types to RepairCMS Ultimate to meet your specific needs. Simply follow the steps outlined above for each new device type you wish to create.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Which appliance attributes are available to handle my repairs?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Device attributes in RepairCMS Ultimate are predefined characteristics or properties that can be associated with different device types. These attributes include color, size, weight, length, width, height, brand, model, accessories, conditions, IMEI, serial, and security. You can select the attributes that are relevant to your device type during the work order (Job) creation process.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I customize the icons for my device types?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you have the option to choose from a list of provided icons or upload custom icons that best represent your device types. This customization feature allows you to tailor the interface to match your specific branding or organizational preferences.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Kann ich optionale Positionen hinzuf\\u00fcgen, die der Kunde selbst ausw\\u00e4hlt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Du f\\u00fcgst optionale Positionen hinzu, die der Kunde bei der Freigabe im Portal an- oder abw\\u00e4hlt. So schaffst du gezielt Upsell-M\\u00f6glichkeiten ohne R\\u00fcckfragen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Was passiert, wenn der Kunde den Kostenvoranschlag ablehnt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Du kannst eine Ablehnungsgeb\\u00fchr hinterlegen, etwa f\\u00fcr den Diagnoseaufwand. Lehnt der Kunde ab, ist deine geleistete Pr\\u00fcfzeit abgedeckt.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Bekommt der Kunde ein PDF oder einen Link?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Der Kunde erh\\u00e4lt den Kostenvoranschlag als interaktiven Link ins Kundenportal statt als PDF-Anhang, und entscheidet dort per Klick.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wird nach der Zusage automatisch eine Rechnung erstellt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Sobald der Kunde zusagt, erstellt RepairCMS automatisch die Rechnung und aktualisiert den Ticket-Status.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I add optional line items that the customer selects?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. You add optional positions that the customer can select or deselect when approving in the portal. This creates targeted upsell opportunities without extra back and forth.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What happens if the customer declines the quote?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can set a rejection fee, for example to cover your diagnostic work. If the customer declines, your invested inspection time is still covered.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does the customer get a PDF or a link?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The customer receives the quote as an interactive link to the customer portal instead of a PDF attachment, and decides with one click.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is an invoice created automatically after approval?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. As soon as the customer accepts, RepairCMS generates the invoice automatically and updates the ticket status.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wie best\\u00e4tigt mein Kunde den Kostenvoranschlag online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Dein Kunde \\u00f6ffnet den Link aus der E-Mail-Benachrichtigung. Im Reparaturportal pr\\u00fcft er die Details und klickt auf \\u201eAkzeptieren\\u201c, um die Reparatur freizugeben.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Was passiert nach der Freigabe durch den Kunden?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sobald der Kunde akzeptiert, aktualisiert RepairCMS den Auftragsstatus automatisch. Du erh\\u00e4ltst sofort gr\\u00fcnes Licht f\\u00fcr die Reparatur, ohne manuelle Nachpflege.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann der Kunde im Portal R\\u00fcckfragen stellen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. \\u00dcber das Nachrichtenfeld im Portal kommuniziert der Kunde direkt mit deiner Werkstatt, bevor er den Kostenvoranschlag freigibt.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Sieht der Kunde die Schadensfotos zum Ger\\u00e4t?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Unter \\u201eBilder\\u201c kann der Kunde die dokumentierten Sch\\u00e4den direkt am Ger\\u00e4t ansehen, was die Freigabe beschleunigt.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does my customer approve the quote online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Your customer opens the link from the email notification. In the Repair Tracking portal they review the details and click \\u201cAccept\\u201d to authorize the repair.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What happens after the customer accepts?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>As soon as the customer accepts, RepairCMS updates the job status automatically. Your team gets formal authorization to start the repair without manual status changes.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can the customer send questions through the portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Using the message field in the portal, the customer communicates directly with your repair team before approving the quote.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can the customer see the damage photos?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Under \\u201cFile Upload\\u201d the customer can view the documented damage on the device, which speeds up approval.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Werden die Positionen automatisch in die Rechnung \\u00fcbernommen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Wenn du zuvor einen Kostenvoranschlag oder Servicebericht erstellt hast, \\u00fcbernimmt RepairCMS die Positionen automatisch in die Rechnung. Du kannst sie vor dem Abschluss noch anpassen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Welche Zahlungsarten kann ich w\\u00e4hlen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Beim Erstellen der Rechnung w\\u00e4hlst du die passende Zahlungsart, zum Beispiel Bank\\u00fcberweisung. Die Auswahl wird direkt ins Dokument \\u00fcbernommen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wie lege ich das Zahlungsziel fest?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>\\u00dcber die Text Snippets w\\u00e4hlst du eine Zahlungsbedingung wie \\u201e7 Tage Zahlungsziel\\u201c. Das F\\u00e4lligkeitsdatum berechnet sich dann automatisch.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo finde ich die erstellte Rechnung wieder?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Die fertige Rechnung liegt im Reiter \\u201eRechnung\\u201c des jeweiligen Auftrags und kann jederzeit erneut aufgerufen werden.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are line items carried over automatically?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. If you created a cost estimate or service report earlier, RepairCMS pulls the line items into the invoice automatically. You can still adjust them before finishing.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Which payment methods can I choose?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>When creating the invoice you select the payment method, for example bank transfer. The choice is applied directly to the document.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I set the payment deadline?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Using the text snippets you pick a payment term such as \\u201c7 days\\u201d. The due date is then calculated automatically.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I find the created invoice?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The finished invoice is stored under the \\u201cInvoice\\u201d tab of the job and can be reopened at any time.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Werden die Positionen aus dem Servicebericht automatisch \\u00fcbernommen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Sobald du Positionen im Servicebericht erfasst, \\u00fcbernimmt RepairCMS diese automatisch in Kostenvoranschlag und Rechnung. Du musst nichts doppelt eingeben.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann ich Standard-Leistungen als Vorlage nutzen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. \\u00dcber die Snippets w\\u00e4hlst du vordefinierte Standard-Services direkt aus und sparst Zeit bei der Dokumentation.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Bleiben bereits erstellte Belege bei sp\\u00e4teren \\u00c4nderungen unber\\u00fchrt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Bereits generierte Dokumente bleiben von nachtr\\u00e4glichen \\u00c4nderungen am Servicebericht unber\\u00fchrt.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wozu dient der Servicebericht neben der Abrechnung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Er dokumentiert die durchgef\\u00fchrten Arbeiten transparent f\\u00fcr den Kunden, besonders bei komplexen Reparaturen wie einem Displaytausch.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are service report items carried over automatically?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Items saved in your service report appear automatically on new invoices and quotations, so you avoid double data entry.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I reuse standard descriptions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Use the text snippets for common issues like screen replacements or battery swaps to keep your reporting consistent and fast.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do already generated documents change when I edit later?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. Already generated documents remain unchanged by later updates to the service report.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the service report used for besides billing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It documents the work performed transparently for the customer, which is especially helpful for complex repairs.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Von wo kann ich einen neuen Auftrag starten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Von jeder Ansicht in RepairCMS. Klicke einfach oben im Header auf das Plus-Symbol und w\\u00e4hle \\u201eNeuer Auftrag\\u201c, um den assistierten Annahmeprozess zu starten.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann der Kunde digital unterschreiben?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Der Kunde unterschreibt direkt auf dem Display oder Tablet. Die digitale Unterschrift auf dem Beleg sch\\u00fctzt dich rechtssicher vor nachtr\\u00e4glichen Reklamationen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wie weist RepairCMS ein Ger\\u00e4t einem Lagerplatz zu?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>\\u00dcber die feste Lagerort-Angabe im Annahmeprozess, zum Beispiel Regalbox D12. So beendest du das t\\u00e4gliche Suchen nach Kunden-Ger\\u00e4ten.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Bekommt der Kunde automatisch eine Benachrichtigung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Sobald der Auftrag erstellt ist, erh\\u00e4lt der Kunde eine automatische Best\\u00e4tigungs-E-Mail mit Link zum Reparaturportal und Live-Status.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I start a new ticket?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>From any screen in RepairCMS. Just click the global plus icon in the top header and select \\u201cNew Job\\u201d to open the guided intake wizard.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can the customer sign digitally?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. The customer signs directly on screen or tablet. The digital signature on the receipt protects your shop against false damage claims.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does RepairCMS assign a storage location?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Through the fixed storage location field during intake, for example bin F15. This ends time wasted searching for customer devices.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does the customer get an automatic notification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Once the job is booked, the customer receives an automatic confirmation email with a link to the tracking portal and live status.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo markiere ich gelieferte Teile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In der Beschaffungszentrale. \\u00d6ffne \\u201eEinkauf\\u201c, wechsle in den Reiter \\u201eBestellt\\u201c, w\\u00e4hle die Artikelposition und markiere sie als geliefert.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Was passiert nach dem Markieren als geliefert?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Der Artikel wandert in den Reiter \\u201eGeliefert\\u201c. Gleichzeitig springt der Status im zugeh\\u00f6rigen Reparaturauftrag automatisch auf \\u201eTeile geliefert\\u201c.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann ich Teillieferungen erfassen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Passe bei \\u201eWie viele Artikel werden geliefert?\\u201c die Menge an, wenn nur ein Teil der Bestellung eingetroffen ist.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Muss der Artikel vorher bestellt sein?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Um gelieferte Artikel zu verbuchen, m\\u00fcssen sie zuvor im System als bestellt markiert worden sein.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I mark delivered parts?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the Procurement Hub. Open \\u201cProcurement\\u201d, go to the \\u201cOrdered\\u201d tab, select the order line item and mark it as delivered.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What happens after marking an item as delivered?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The item moves to the \\u201cDelivered\\u201d tab. At the same time the status in the corresponding repair ticket updates automatically to \\u201cParts Delivered\\u201d.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I record partial deliveries?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Adjust the quantity under \\u201cHow many items are delivered?\\u201d if only part of the order has arrived.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Must the item be ordered first?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. To log arriving goods, the items must have been declared as ordered in the system beforehand.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo pflege ich meine Firmendaten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Im Unternehmensprofil. Klicke oben rechts auf dein Profilbild und w\\u00e4hle \\u201eUnternehmen\\u201c, um deine Firmendaten zu bearbeiten.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Werden die Firmendaten automatisch auf Belege \\u00fcbernommen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. RepairCMS zieht die hinterlegten Daten automatisch auf jede neue Rechnung und jeden Beleg. Manuelle Anpassungen auf einzelnen Belegen entfallen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Welche Bereiche kann ich hinterlegen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Firmendetails (Name, Adresse), Kontaktdaten (Telefon, E-Mail, Webseite), Bankdaten sowie Rechtliches und MwSt.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wer darf die Firmendaten \\u00e4ndern?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Das Bearbeiten erfordert ein aktives RepairCMS-Konto mit Administrator-Berechtigungen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I manage my business data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In your company profile. Click your profile dropdown in the top-right corner and select \\u201cCompany Settings\\u201d.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are the details applied to documents automatically?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Once saved, your data reflects automatically across your invoices, receipts and the Customer Tracking Portal, without editing individual jobs.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Which areas can I set?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Company branding and details, contact details, bank details (IBAN and BIC) and Legal &amp; VAT, including your default VAT rate.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Who can edit the company profile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Editing requires an active RepairCMS account with Administrator permissions.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo passe ich meine Belegvorlagen an?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In den Einstellungen unter \\u201eBelege\\u201c. Dort w\\u00e4hlst du die gew\\u00fcnschte Vorlage und bearbeitest sie im Editor.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Erscheinen die Texte automatisch auf den Belegen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Die hinterlegten Texte erscheinen automatisch auf jedem neuen Beleg, den du erstellst.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann ich Platzhalter wie den Kundennamen einf\\u00fcgen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. \\u00dcber die Variablen-Funktion im Editor f\\u00fcgst du Platzhalter wie den Kundennamen automatisch ein.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Warum sind klare Reparaturbedingungen wichtig?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sie verhindern Missverst\\u00e4ndnisse und dienen als rechtliche Grundlage bei jeder Reparatur.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I customize receipt templates?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the Settings menu under \\u201cReceipts\\u201d. Select the template you want and edit it in the built-in editor.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Does my text appear on documents automatically?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Once saved, your template text is applied automatically to all future documents.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I insert placeholders like the customer name?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Use the variable menu in the editor to dynamically insert customer details such as the name.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I highlight my terms of service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Use bold, italic and underline formatting to draw attention to warranty information or specific service disclaimers.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo stelle ich die Belegnummerierung ein?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In den Einstellungen unter \\u201eBelege\\u201c im Reiter \\u201eBelegnummerierung\\u201c.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Welche Belegarten kann ich nummerieren?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Rechnungen, Kostenvoranschl\\u00e4ge, Auftr\\u00e4ge und Lieferscheine, jeweils mit eigener Nummerierung.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann ich ein eigenes Pr\\u00e4fix vergeben?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Du legst je Belegtyp ein individuelles Pr\\u00e4fix und eine Startsequenz fest.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo sehe ich, wie die n\\u00e4chste Nummer aussieht?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In der \\u201eBelegnummernvorschau\\u201c siehst du direkt, wie die n\\u00e4chste Sequenz aussehen wird.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I set the numbering?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the Settings menu under \\u201cReceipts\\u201d, in the \\u201cReceipt Numbering\\u201d tab.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Which document types can I number?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Receipts, invoices, quotations and delivery notes, each with its own numbering.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I set a custom prefix?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. You define a custom prefix and a start sequence per document type.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I see the next number?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The preview shows you exactly how the next number will look before you save.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo passe ich meine E-Mail-Vorlagen an?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In den Einstellungen unter \\u201eE-Mail-Vorlagen\\u201c. Dort w\\u00e4hlst du die Vorlage und bearbeitest sie im Editor.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Was sind Variablen in der Vorlage?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Platzhalter, die RepairCMS automatisch mit echten Auftragsdaten f\\u00fcllt, zum Beispiel dem Kundennamen oder dem Tracking-Link.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Kann ich die E-Mail vorab testen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Mit \\u201eE-Mail testen\\u201c schickst du den Entwurf an deine eigene Adresse und siehst genau, wie Formatierung und Variablen ankommen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wann werden die E-Mails versendet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Automatisch bei jedem Statuswechsel, vom Kostenvoranschlag bis zur Abholbest\\u00e4tigung.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I customize email templates?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the Settings menu under \\u201cTemplates\\u201d. Select the template you want and edit the subject and content in the editor.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are variables in a template?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Dynamic placeholders that RepairCMS fills with real job data, such as the customer name or the {job_track} tracking link.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I preview the email before saving?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Use \\u201cSend Test Email\\u201d to send the draft to your own inbox and check how the formatting and variables render.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"When are these emails sent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Automatically at each status change, from the quotation to the pickup confirmation, through the Customer Tracking Portal.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Wo lege ich Ger\\u00e4te-Kategorien an?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Im Formular-Builder unter \\u201eMein RepairCMS\\u201c. Dort startest du \\u00fcber das Plus-Symbol eine neue Kategorie.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Welche Attribute kann ich pro Kategorie festlegen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Marke, Modell, Seriennummer, Zubeh\\u00f6r und Zustand. So passt du das Aufnahmeformular je Ger\\u00e4tetyp an.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Sind neue Kategorien sofort verf\\u00fcgbar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ja. Neu angelegte Kategorien stehen deinen Mitarbeitern in Echtzeit bei der n\\u00e4chsten Reparaturannahme zur Verf\\u00fcgung.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Warum lohnen sich Zubeh\\u00f6r und Zustand?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sie erzwingen eine strukturierte, rechtssichere Dokumentation von Ladekabeln, Originalverpackung und Vorsch\\u00e4den und sch\\u00fctzen dich vor unberechtigten Reklamationen.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I create device types?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the Form Builder under \\u201cMy RepairCMS\\u201d. There you start a new type with the plus button.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Which attributes can I set per type?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Brand, model, serial number, accessories and condition. This lets you tailor the intake form to each device type.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are new device types available immediately?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Newly created types are available to your staff in real time for the next customer intake.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why enable accessories and condition?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>They enforce structured, legally sound documentation of chargers, packaging and pre-existing damage, protecting your shop against false claims.<\\\/p>\"}}]}<\/script>\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quick Start Guide Getting Started Configure Device Types: Customize the Repair Intake Form Organize Repair Orders How to Book a Repair Ticket Apps &amp; Integrations How to Activate the Procurement Hub Where do I find my DHL credentials for RepairCMS? Best Practices How to Add Items to the Procurement List How to Mark Procurement Requests [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1399","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages\/1399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/comments?post=1399"}],"version-history":[{"count":10,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages\/1399\/revisions"}],"predecessor-version":[{"id":1604,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/pages\/1399\/revisions\/1604"}],"wp:attachment":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/media?parent=1399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}