{"id":834,"date":"2026-04-15T14:25:47","date_gmt":"2026-04-15T12:25:47","guid":{"rendered":"https:\/\/help.repaircms.com\/?post_type=docs&#038;p=834"},"modified":"2026-04-15T18:23:48","modified_gmt":"2026-04-15T16:23:48","password":"","slug":"where-do-i-find-my-dhl-credentials-for-repaircms","status":"publish","type":"docs","link":"https:\/\/help.repaircms.com\/de\/docs\/apps-integrations\/where-do-i-find-my-dhl-credentials-for-repaircms\/","title":{"rendered":"Where do I find my DHL credentials for RepairCMS?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To connect RepairCMS with DHL, you need a special <strong>System User<\/strong> and your <strong>Billing Numbers<\/strong>. You can find both in your DHL Business Customer Portal (GKP).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 1: Creating the System User<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Important: Please do not use your normal login details for RepairCMS. For security reasons, you must create a dedicated &#8222;System User&#8220;.<\/em><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Log into your DHL Business Customer Portal.<br><br><\/li>\n\n\n\n<li>Click on <strong>&#8222;Administration&#8220;<\/strong> in the top menu and select <strong>&#8222;Manage Users&#8220;<\/strong> (or click your name in the top right corner and then &#8222;Users&#8220;).<br><br><\/li>\n\n\n\n<li>Click the <strong>&#8222;Create new user&#8220;<\/strong> button.<br><br><\/li>\n\n\n\n<li><strong>IMPORTANT:<\/strong> In the form, under the user type, you must select <strong>&#8222;System User&#8220;<\/strong> (Systembenutzer)<br><br><\/li>\n\n\n\n<li>Assign a name (e.g., <code>repaircms_system<\/code>) and a password. Save these two values and enter them into RepairCMS.<br><br><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"352\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-1024x352.png\" alt=\"\" class=\"wp-image-843\" srcset=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-1024x352.png 1024w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-300x103.png 300w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-768x264.png 768w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-1536x528.png 1536w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-2048x703.png 2048w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-18x6.png 18w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/Paket-dhl-360x124.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"352\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-1024x352.png\" alt=\"\" class=\"wp-image-867\" srcset=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-1024x352.png 1024w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-300x103.png 300w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-768x264.png 768w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-1536x528.png 1536w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-18x6.png 18w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data-360x124.png 360w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/paket-dhl-personal-data.png 1832w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Step 2: Finding the 14-digit Billing Numbers<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">So that DHL knows which contract to bill the labels to, we need your billing numbers (this consists of your 10-digit customer number\/EKP + 4 digits at the end).<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>In the DHL portal, click on <strong>&#8222;Contract Data&#8220;<\/strong> in the top menu (or &#8222;My Account&#8220; -&gt; &#8222;Contract Data&#8220;).<br><br><\/li>\n\n\n\n<li>Go to the <strong>&#8222;Contract Items&#8220;<\/strong> tab.<br><br><\/li>\n\n\n\n<li>Here you will see a list of all your active DHL products.<br><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Standard Billing Number:<\/strong> Look for &#8222;DHL Paket&#8220; (V01PAK) in the list. Enter<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"309\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number-1024x309.png\" alt=\"\" class=\"wp-image-844\" srcset=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number-1024x309.png 1024w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number-300x91.png 300w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number-768x232.png 768w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number-18x5.png 18w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number-360x109.png 360w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Account-Number.png 1490w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"281\" src=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers-1024x281.png\" alt=\"\" class=\"wp-image-845\" srcset=\"https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers-1024x281.png 1024w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers-300x82.png 300w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers-768x211.png 768w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers-18x5.png 18w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers-360x99.png 360w, https:\/\/help.repaircms.com\/wp-content\/uploads\/2026\/04\/DHL-Billing-Numbers.png 1388w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To connect RepairCMS with DHL, you need a special System User and your Billing Numbers. You can find both in your DHL Business Customer Portal (GKP). Step 1: Creating the System User Important: Please do not use your normal login details for RepairCMS. For security reasons, you must create a dedicated &#8222;System User&#8220;. Step 2: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[20],"doc_tag":[],"class_list":["post-834","docs","type-docs","status-publish","hentry","doc_category-apps-integrations"],"year_month":"2026-06","word_count":205,"total_views":"914","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Zafer","author_nicename":"zafer","author_url":"https:\/\/help.repaircms.com\/de\/author\/zafer\/"},"doc_category_info":[{"term_name":"Apps &amp; Integrations","term_url":"https:\/\/help.repaircms.com\/docs-category\/apps-integrations\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/docs\/834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/comments?post=834"}],"version-history":[{"count":5,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/docs\/834\/revisions"}],"predecessor-version":[{"id":868,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/docs\/834\/revisions\/868"}],"wp:attachment":[{"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/media?parent=834"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/doc_category?post=834"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.repaircms.com\/de\/wp-json\/wp\/v2\/doc_tag?post=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}